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4S Service

Computer Systems Analyst II

4S Service, Huntsville, Alabama, United States, 35824


NASA-Marshall Space Flight Center Huntsville, AlabamaSalary Range: $28-$35/hr.

Support to ensure Telemetry and Command data flows for NASA's spacecraft and aeronautical missions function as needed. Review proposals and prepare project synopsis to compare options in terms of cost, time, availability of equipment and personnel, and make recommendations. After approval prepare specifications for development of computer programs. Determine and resolve data processing problems and coordinate the work with program, users, etc. Update personnel on new procedures, work on special projects such as data element and code standardization throughout a broad system

Key Responsibilities:

Use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related problems for NASA's Mission Network known as NASCOMMonitoring and some maintenance assistance will be required of Cisco Routers & Switches, Junipers RoutersOperating NASA unique hardware items is also requiredCandidate will support the network's operations and day-to-day activities in support of NASA missionsWorking directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASACandidate will be involved in several activities including the testing and implementation of new network servicesPosition is in the NASCOM Mission Alternate Operating Facility (MAOF), a 24X7 network operation center, that will be fully integrated with the NASCOM Operations Management Center in Greenbelt, Maryland. The MAOF will require supporting non-standard shifts, weekends and holidays.Candidate must be able to pass both a written and practical certification test associated with the operations of the Mission Network within 180 days of hire.Other duties as assignedQualifications:

Knowledge of TCP/IP technologyKnowledge of IP Addressing and subnet maskingExcellent writing and oral communications skillsHands-on experience with standard industry products eg. Cisco, Juniper, and CienaEffective communicator and able to coordinate network and customer issues with other technical sectionsAbility to multi-task and respond quickly to real-time dataflow issues.Ability to work non-standard work hours/shiftsPleasant personalityKnowledge of Network Monitoring tools, eg. NNMi, Specturm, MRTG, CACTIExperience in supporting Wide Area Networking connectivityKnowledge of normal trouble ticket processesKnowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devicesExperience in performing traceroutes, executing ping testExperience in WAN protocols such as SONET and MPLSExperience working with Commercial Carrier service providers, eg, AT&T, VerizonKnowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48;Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred;Knowledge of LinuxCurrent holders of either a CCNA, CCNP or JNCIA

Occasional travel to Greenbelt, Maryland may be required in the first year of employment to support trainingBenefits:Employer Paid Medical InsuranceDental and Vision Insurance401kPTOTuition Reimbursement

Physical Requirements:Work may involve sitting or standing for extended periods of time. The position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. There is a possibility that due to parking availability and the location of work, walking moderate to long distances may be required. Possible lifting up to 50 lbs.Please note: 4S-Silversword Software and Services LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing. Position functions and qualifications may vary depending on business needs.4S-Silversword Software and Services LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.