UC San Diego
Ancillary Applications Analyst
UC San Diego, Oakland, California, United States, 94616
Ancillary Applications Analyst - 132738
Click Here toApply Online
Job Description
Filing Deadline: Thu 11/7/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment : Apply by 10/28/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.Special Selection Applicants : Apply by 11/07/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.This position is 100% onsite at Towne Centre Drive.DESCRIPTION
The Clinical Communication Analyst will provide hardware and software support for the Ancillary Applications portfolio of products. This includes Apple devices (iPhones, iPads, and Apple TVs), self-arrival Kiosks, and any new products managed by the team. The incumbent will need to have technical acumen to help support software, with a focus on troubleshooting, patching, and updating.This position will also focus on excellent customer support for our end-users. This will include coaching for both providers, clinical staff, and our patients on how to use products and devices. The incumbent will support our iPhone/iPad programs and other Apple initiatives. The incumbent will establish and maintain a collaborative relationship between clinicians, nursing leadership, EMR, and IS infrastructure teams, vendors, and Integration Teams.The Clinical Communication Analyst will also work closely with other Epic Team and IS Teams, on product support, optimization, and enhancements. Develops training and knowledgebase materials to facilitate user adoption of new technologies. The Ancillary Application Analyst will be responsible for device refreshes, inventory management, and hardware support and will participate in projects to support application implementation, administration and maintenance.This is an Information Services position part of a team providing 7/24 problem management support.MINIMUM QUALIFICATIONS
Seven (7) years of related experience, education/training,
OR
a Bachelor's degree in related area plus three years of related experience/training.
Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.
Incumbent must obtain certification in primary EMR module(s) within 4 months of initial hire.
Incumbent must maintain current certification for primary EMR module(s) as a condition of employment.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.
Demonstrated ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.
Ability to effectively utilize system tools to meet functionality needs of users.
Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.
Excellent written and verbal communication skills.
Dedicated team player with strong interpersonal skills.
PREFERRED QUALIFICATIONS
Experience as a major participant in a clinical system implementation.
Jamf and Apple Certifications
SPECIAL CONDITIONS
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
This position will require onsite support, candidates must live in the San Diego, CA area.
Pay Transparency ActAnnual Full Pay Range: $94,400 - $176,800 (will be prorated if the appointment percentage is less than 100%)Hourly Equivalent: $45.21 - $84.67Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-DiscriminationUC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online
Payroll Title: CLIN APPLICATIONS PROFL 3 Department: INFORMATION SERVICES Hiring Pay Scale $94,400 - $140,000 / Year Worksite: Towne Centre Drive Appointment Type: Career Appointment Percent: 100% Union: Uncovered Total Openings: 1 Work Schedule: Days, 8 hour shifts, Monday - Friday Click Here toApply Online
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Ancillary Applications Analyst - 132738
Share link. Copy this URL: La Jolla, CA
Posted : 10/24/2024Job Reference # : 132738
Click Here toApply Online
Job Description
Filing Deadline: Thu 11/7/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment : Apply by 10/28/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.Special Selection Applicants : Apply by 11/07/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.This position is 100% onsite at Towne Centre Drive.DESCRIPTION
The Clinical Communication Analyst will provide hardware and software support for the Ancillary Applications portfolio of products. This includes Apple devices (iPhones, iPads, and Apple TVs), self-arrival Kiosks, and any new products managed by the team. The incumbent will need to have technical acumen to help support software, with a focus on troubleshooting, patching, and updating.This position will also focus on excellent customer support for our end-users. This will include coaching for both providers, clinical staff, and our patients on how to use products and devices. The incumbent will support our iPhone/iPad programs and other Apple initiatives. The incumbent will establish and maintain a collaborative relationship between clinicians, nursing leadership, EMR, and IS infrastructure teams, vendors, and Integration Teams.The Clinical Communication Analyst will also work closely with other Epic Team and IS Teams, on product support, optimization, and enhancements. Develops training and knowledgebase materials to facilitate user adoption of new technologies. The Ancillary Application Analyst will be responsible for device refreshes, inventory management, and hardware support and will participate in projects to support application implementation, administration and maintenance.This is an Information Services position part of a team providing 7/24 problem management support.MINIMUM QUALIFICATIONS
Seven (7) years of related experience, education/training,
OR
a Bachelor's degree in related area plus three years of related experience/training.
Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.
Incumbent must obtain certification in primary EMR module(s) within 4 months of initial hire.
Incumbent must maintain current certification for primary EMR module(s) as a condition of employment.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Demonstrated ability to provide expert consultative guidance and direction on change initiatives affecting clinical care processes.
Demonstrated ability in workflow and data analysis and design techniques, including needs assessment, specification development, quantitative methods, planning and gap analysis.
Ability to effectively utilize system tools to meet functionality needs of users.
Ability to plan and organize day-to-day activities along with short and long-term projects; in-depth knowledge of organizational and project planning processes and ability to produce and maintain high quality planning documents.
Excellent written and verbal communication skills.
Dedicated team player with strong interpersonal skills.
PREFERRED QUALIFICATIONS
Experience as a major participant in a clinical system implementation.
Jamf and Apple Certifications
SPECIAL CONDITIONS
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
This position will require onsite support, candidates must live in the San Diego, CA area.
Pay Transparency ActAnnual Full Pay Range: $94,400 - $176,800 (will be prorated if the appointment percentage is less than 100%)Hourly Equivalent: $45.21 - $84.67Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-DiscriminationUC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online
Payroll Title: CLIN APPLICATIONS PROFL 3 Department: INFORMATION SERVICES Hiring Pay Scale $94,400 - $140,000 / Year Worksite: Towne Centre Drive Appointment Type: Career Appointment Percent: 100% Union: Uncovered Total Openings: 1 Work Schedule: Days, 8 hour shifts, Monday - Friday Click Here toApply Online
X
Share This Page
Ancillary Applications Analyst - 132738
Share link. Copy this URL: La Jolla, CA
Posted : 10/24/2024Job Reference # : 132738