HARAMAIN SYSTEMS INC.
ServiceNow Business system analyst: W2
HARAMAIN SYSTEMS INC., Atlanta, Georgia, United States, 30383
Job Description
About us:
HARAMAIN SYSTEMS INC. is an innovative technology solutions provider that specializes in advancing the digital landscape for businesses across different sectors. We are a team of seasoned experts committed to transforming IT services and empowering our clients to meet their business needs.The Opportunity:
As a ServiceNow Business Systems Analyst (W2) with mid-level experience at HARAMAIN SYSTEMS INC., you will have the unique opportunity to help shape and deliver mission-critical solutions to our clients. You will play a crucial role in defining and enhancing system functionality, thereby contributing to the successful implementation of ServiceNow platforms.Job Responsibilities:
Perform detailed analysis of business processes and requirements to produce custom applications using ServiceNow.Identify areas where ServiceNow can enhance functionality and efficiency, proposing effective technical solutions.Collaborate closely with stakeholders and teams to translate business needs into system requirements and design specifications.Responsible for ongoing system configuration, testing, and debugging to ensure optimal performance.Maintain updated technical documentation including configuration specifics, process flow diagrams, and troubleshooting guides.Desired Qualifications:A Bachelor's degree in Computer Science or a related field, or equivalent work experience.Previous experience as a ServiceNow Analyst, with proven ability to manage the configuration, implementation, and maintenance of the ServiceNow platform.Strong understanding of IT Business processes with solid analytical problem-solving skills.Excellent communication skills, both written and verbal.Certification as a ServiceNow System Administrator or Implementation Specialist.Nice-to-Haves:Experience with ITIL and Agile methodologies.Familiarity with JavaScript and related client and server-side technologies.Additional certifications in ServiceNow modules like ITSM, ITOM, HR, or Customer Service Management.Experience in cross-functional project management.Ability to handle pressure and meet tight deadlines.
About us:
HARAMAIN SYSTEMS INC. is an innovative technology solutions provider that specializes in advancing the digital landscape for businesses across different sectors. We are a team of seasoned experts committed to transforming IT services and empowering our clients to meet their business needs.The Opportunity:
As a ServiceNow Business Systems Analyst (W2) with mid-level experience at HARAMAIN SYSTEMS INC., you will have the unique opportunity to help shape and deliver mission-critical solutions to our clients. You will play a crucial role in defining and enhancing system functionality, thereby contributing to the successful implementation of ServiceNow platforms.Job Responsibilities:
Perform detailed analysis of business processes and requirements to produce custom applications using ServiceNow.Identify areas where ServiceNow can enhance functionality and efficiency, proposing effective technical solutions.Collaborate closely with stakeholders and teams to translate business needs into system requirements and design specifications.Responsible for ongoing system configuration, testing, and debugging to ensure optimal performance.Maintain updated technical documentation including configuration specifics, process flow diagrams, and troubleshooting guides.Desired Qualifications:A Bachelor's degree in Computer Science or a related field, or equivalent work experience.Previous experience as a ServiceNow Analyst, with proven ability to manage the configuration, implementation, and maintenance of the ServiceNow platform.Strong understanding of IT Business processes with solid analytical problem-solving skills.Excellent communication skills, both written and verbal.Certification as a ServiceNow System Administrator or Implementation Specialist.Nice-to-Haves:Experience with ITIL and Agile methodologies.Familiarity with JavaScript and related client and server-side technologies.Additional certifications in ServiceNow modules like ITSM, ITOM, HR, or Customer Service Management.Experience in cross-functional project management.Ability to handle pressure and meet tight deadlines.