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Kansas State University

Network Support Specialist

Kansas State University, Manhattan, Kansas, United States, 66506


About This Role:

The Network Administrator will work as part of the network team in the areas of design, modification, maintenance, troubleshooting, and documentation of a large enterprise network. This position will include both design and management responsibilities for both Cisco and Aruba network gear, including routers, switches, wireless infrastructure, and network support servers. Responsibilities also include working collaboratively with IT units and the campus community to provide a stable, robust, and secure network environment at K-State.

Job Responsibilities include:

Manage Network Infrastructure and Related Systems

Participate in the planning, design, implementation, maintenance, and documentation of a large enterprise network, including core and datacenter technologies, wired and wireless infrastructure, and other critical network services

Support the enterprise network at Kansas State using best practices to maintain a production environment 24 hours/day, 7 days a week

Configure, maintain, and troubleshoot switches and routers, wireless infrastructure, and UPS infrastructure in routed LAN/WAN environments

Maintain dhcp, monitoring, backup, syslog, and performance servers

Troubleshoot existing infrastructure as needed, and take corrective actions to eliminate problems as they occur

Develop and maintain network systems documentation

Participate in Network Monitoring and Troubleshooting

Develop and employ monitoring/troubleshooting tools to identify network issues, monitor network utilization, and make recommendations for future growth throughout the environment

Develop traffic optimization strategies, including QoS, multicast, video-streaming, wireless management, and other technologies

Conduct Research and Analysis

Evaluate and recommend new and evolving network technologies, and make recommendations when applicable to support the university's mission

Work with end-users to evaluate new technologies that require network support

After Hours Support

Be available for after hours on-call support rotations.

Be available for after-hours maintenance schedules as needed.

Assist with Security Issues

Assist with securing campus IT resources and responding to security incidents

Work with the IT Security Office to implement security policy and respond to security incidents

What You'll Need to Succeed:

Minimum Qualifications:

Three years of relevant experience.

Preferred Qualifications:

Associates Degree.

Experience in design, implementation, and management of a large enterprise with specific experience on multiple Cisco Nexus and Catalyst platforms, and Aruba CX switching

Current network certifications, such as Cisco CCENT, CCNA, CCNP or Aruba ACSA, ACSP, ACMA, ACMP

Experience in supporting data center technologies, such as cloud implementations in AWS and Microsoft Azure, VMWare, virtual switching, and storage.

3 or more years experience in the design and maintenance of controller based wireless networks, utilizing Aruba or Cisco platforms

Demonstrated ability to manage network support servers, such as DHCP, TACACS, performance monitoring, backups, and syslog

Demonstrated proficiency managing and utilizing network monitoring and troubleshooting tools, such as Nagios, Grafana, Cacti, SolarWinds, NetBox, Wireshark, and log analyzers

Demonstrated experience with IPV6 conversions

Experience with project and change management practices

Demonstrated knowledge of the OSI model network fundamentals; specifically, Layer 2 switching and Layer 3 routing

Demonstrated knowledge of network protocols; e.g. TCP/UDP, ICMP, SNMP, ARP, DHCP, and routing protocols

Demonstrated proficiency in the configuration, management, and troubleshooting of enterprise-level switches, routers, wireless controllers, and UPS infrastructure

Strong analytical skills

Effective written and oral communication skills

Ability and willingness to work flexible hours

How to Apply:

Please submit the following documents:

Cover Letter

Resume

Three Professional References

Screening of Applications Begins:

Immediately and continues until filled.

Anticipated Hiring Salary Range:

$26.44-$31.25 per hour ($55,000-$65,000)