Kansas State University
Network Support Specialist
Kansas State University, Manhattan, Kansas, United States, 66506
About This Role:
The Network Administrator will work as part of the network team in the areas of design, modification, maintenance, troubleshooting, and documentation of a large enterprise network. This position will include both design and management responsibilities for both Cisco and Aruba network gear, including routers, switches, wireless infrastructure, and network support servers. Responsibilities also include working collaboratively with IT units and the campus community to provide a stable, robust, and secure network environment at K-State.
Job Responsibilities include:
Manage Network Infrastructure and Related Systems
Participate in the planning, design, implementation, maintenance, and documentation of a large enterprise network, including core and datacenter technologies, wired and wireless infrastructure, and other critical network services
Support the enterprise network at Kansas State using best practices to maintain a production environment 24 hours/day, 7 days a week
Configure, maintain, and troubleshoot switches and routers, wireless infrastructure, and UPS infrastructure in routed LAN/WAN environments
Maintain dhcp, monitoring, backup, syslog, and performance servers
Troubleshoot existing infrastructure as needed, and take corrective actions to eliminate problems as they occur
Develop and maintain network systems documentation
Participate in Network Monitoring and Troubleshooting
Develop and employ monitoring/troubleshooting tools to identify network issues, monitor network utilization, and make recommendations for future growth throughout the environment
Develop traffic optimization strategies, including QoS, multicast, video-streaming, wireless management, and other technologies
Conduct Research and Analysis
Evaluate and recommend new and evolving network technologies, and make recommendations when applicable to support the university's mission
Work with end-users to evaluate new technologies that require network support
After Hours Support
Be available for after hours on-call support rotations.
Be available for after-hours maintenance schedules as needed.
Assist with Security Issues
Assist with securing campus IT resources and responding to security incidents
Work with the IT Security Office to implement security policy and respond to security incidents
What You'll Need to Succeed:
Minimum Qualifications:
Three years of relevant experience.
Preferred Qualifications:
Associates Degree.
Experience in design, implementation, and management of a large enterprise with specific experience on multiple Cisco Nexus and Catalyst platforms, and Aruba CX switching
Current network certifications, such as Cisco CCENT, CCNA, CCNP or Aruba ACSA, ACSP, ACMA, ACMP
Experience in supporting data center technologies, such as cloud implementations in AWS and Microsoft Azure, VMWare, virtual switching, and storage.
3 or more years experience in the design and maintenance of controller based wireless networks, utilizing Aruba or Cisco platforms
Demonstrated ability to manage network support servers, such as DHCP, TACACS, performance monitoring, backups, and syslog
Demonstrated proficiency managing and utilizing network monitoring and troubleshooting tools, such as Nagios, Grafana, Cacti, SolarWinds, NetBox, Wireshark, and log analyzers
Demonstrated experience with IPV6 conversions
Experience with project and change management practices
Demonstrated knowledge of the OSI model network fundamentals; specifically, Layer 2 switching and Layer 3 routing
Demonstrated knowledge of network protocols; e.g. TCP/UDP, ICMP, SNMP, ARP, DHCP, and routing protocols
Demonstrated proficiency in the configuration, management, and troubleshooting of enterprise-level switches, routers, wireless controllers, and UPS infrastructure
Strong analytical skills
Effective written and oral communication skills
Ability and willingness to work flexible hours
How to Apply:
Please submit the following documents:
Cover Letter
Resume
Three Professional References
Screening of Applications Begins:
Immediately and continues until filled.
Anticipated Hiring Salary Range:
$26.44-$31.25 per hour ($55,000-$65,000)
The Network Administrator will work as part of the network team in the areas of design, modification, maintenance, troubleshooting, and documentation of a large enterprise network. This position will include both design and management responsibilities for both Cisco and Aruba network gear, including routers, switches, wireless infrastructure, and network support servers. Responsibilities also include working collaboratively with IT units and the campus community to provide a stable, robust, and secure network environment at K-State.
Job Responsibilities include:
Manage Network Infrastructure and Related Systems
Participate in the planning, design, implementation, maintenance, and documentation of a large enterprise network, including core and datacenter technologies, wired and wireless infrastructure, and other critical network services
Support the enterprise network at Kansas State using best practices to maintain a production environment 24 hours/day, 7 days a week
Configure, maintain, and troubleshoot switches and routers, wireless infrastructure, and UPS infrastructure in routed LAN/WAN environments
Maintain dhcp, monitoring, backup, syslog, and performance servers
Troubleshoot existing infrastructure as needed, and take corrective actions to eliminate problems as they occur
Develop and maintain network systems documentation
Participate in Network Monitoring and Troubleshooting
Develop and employ monitoring/troubleshooting tools to identify network issues, monitor network utilization, and make recommendations for future growth throughout the environment
Develop traffic optimization strategies, including QoS, multicast, video-streaming, wireless management, and other technologies
Conduct Research and Analysis
Evaluate and recommend new and evolving network technologies, and make recommendations when applicable to support the university's mission
Work with end-users to evaluate new technologies that require network support
After Hours Support
Be available for after hours on-call support rotations.
Be available for after-hours maintenance schedules as needed.
Assist with Security Issues
Assist with securing campus IT resources and responding to security incidents
Work with the IT Security Office to implement security policy and respond to security incidents
What You'll Need to Succeed:
Minimum Qualifications:
Three years of relevant experience.
Preferred Qualifications:
Associates Degree.
Experience in design, implementation, and management of a large enterprise with specific experience on multiple Cisco Nexus and Catalyst platforms, and Aruba CX switching
Current network certifications, such as Cisco CCENT, CCNA, CCNP or Aruba ACSA, ACSP, ACMA, ACMP
Experience in supporting data center technologies, such as cloud implementations in AWS and Microsoft Azure, VMWare, virtual switching, and storage.
3 or more years experience in the design and maintenance of controller based wireless networks, utilizing Aruba or Cisco platforms
Demonstrated ability to manage network support servers, such as DHCP, TACACS, performance monitoring, backups, and syslog
Demonstrated proficiency managing and utilizing network monitoring and troubleshooting tools, such as Nagios, Grafana, Cacti, SolarWinds, NetBox, Wireshark, and log analyzers
Demonstrated experience with IPV6 conversions
Experience with project and change management practices
Demonstrated knowledge of the OSI model network fundamentals; specifically, Layer 2 switching and Layer 3 routing
Demonstrated knowledge of network protocols; e.g. TCP/UDP, ICMP, SNMP, ARP, DHCP, and routing protocols
Demonstrated proficiency in the configuration, management, and troubleshooting of enterprise-level switches, routers, wireless controllers, and UPS infrastructure
Strong analytical skills
Effective written and oral communication skills
Ability and willingness to work flexible hours
How to Apply:
Please submit the following documents:
Cover Letter
Resume
Three Professional References
Screening of Applications Begins:
Immediately and continues until filled.
Anticipated Hiring Salary Range:
$26.44-$31.25 per hour ($55,000-$65,000)