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Stefanini Group

Quality Complaints Associate

Stefanini Group, Salt Lake City, Utah, United States, 84193


Details:

Stefanini Group is hiring!

Stefanini is looking for Quality Complaints Associate in Salt Lake City, UT

For quick Apply, please reach out to Bhavishya Yagnik - call: 2482635623 / email: bhavishya.yagnik@stefanini.com

Work Hours:

Mon - Fri (40 hours)

Work Location:

Salt Lake City, UT

Shift:

1st Shift (9:00 AM - 5:00 PM)

Review and approve parent complaint records in our quality management system. They might be asked to do batch record retrieval, and sample inspections as well but this would be minimal.

Complaint Handling:

Track, investigate, and respond to customer complaints.Quality Assurance:

Monitor and maintain quality standards for products and processes. This includes conducting audits and inspections to ensure compliance with regulations.Documentation:

Maintain accurate records of all quality-related activities, including complaint logs, audit reports, and compliance documentation.Process Improvement:

Identify areas for improvement in quality processes and implement corrective actions.Regulatory Compliance:

Ensure that all quality processes comply with relevant regulations and standards.Job Requirements

Details:

High School Diploma is required.Attention to Detail:

Ability to notice small details and ensure accuracy in documentation and processes.Problem-Solving:

Strong analytical skills to identify issues and develop effective solutions.Communication:

Excellent written and verbal communication skills to interact with customers and team members.Technical Proficiency:

Familiarity with quality management systems and relevant software tools-i.e. MS 365

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Pay Range:

$ 28.00 - $ 28.00