ThousandEyes
Distinguished Engineer, Machine Learning (Modeling and Tuning)
ThousandEyes, San Francisco, California, United States, 94199
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.About The Role
As a Distinguished Engineer on the AI/ML team, you will be responsible for guiding the team in training and tuning the models and performing the model evaluations using Deep Learning Machine Learning (AI/ML) Models, and Large Language Models. In this role, you will also be responsible for influencing data collection design, data engineering, feature engineering, and eval frameworks.What You’ll Do
You will guide and influence a team of AI engineers in designing, implementing and maintaining large-scale AI/ML pipelines including tuning and evaluating LLMs. You will lead the team in building evaluation frameworks and metrics while evaluating traditional and transformer-based models and LLMs.Qualifications
15+ years of software development experience and a minimum of 5 years of direct experience in building and evaluating ML models and delivering large-scale ML products.PhD PreferredDeep experiences using AI/ML system design to influence product direction, user experiences, and ML/LLM lifecycle infrastructures.Experience in translating ambiguous product problems and challenges into clear AI/ML-based solutions.Proficient in crafting machine learning models, including neural networks, transformer models, Large Language Models, decision trees, and other traditional machine learning models.Fluent in machine learning frameworks such as SKLearn, XGBoost, PyTorch, or Tensorflow.Proficient in Python, transforming abstract machine learning concepts into robust, efficient, and scalable solutions.As a strategic leader, you'll excel in making critical technical decisions, shaping roadmaps and visions that drive the success of transformative machine learning projects.Adept at guiding teams through the orchestration of large, high-impact projects.Successful track record of navigating the complexities of large-scale production environments.Proficient in harmonizing the efforts of cross-functional teams, including researchers, data scientists, and machine learning infrastructure teams.Mastering the entire lifecycle of machine learning, from conceptualization and development to deployment and continual refinement.Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification . Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.US – COMPENSATION RANGE – MESSAGE TO APPLICANTS
247800 USD - 371500 USDWhen available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses.
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Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.About The Role
As a Distinguished Engineer on the AI/ML team, you will be responsible for guiding the team in training and tuning the models and performing the model evaluations using Deep Learning Machine Learning (AI/ML) Models, and Large Language Models. In this role, you will also be responsible for influencing data collection design, data engineering, feature engineering, and eval frameworks.What You’ll Do
You will guide and influence a team of AI engineers in designing, implementing and maintaining large-scale AI/ML pipelines including tuning and evaluating LLMs. You will lead the team in building evaluation frameworks and metrics while evaluating traditional and transformer-based models and LLMs.Qualifications
15+ years of software development experience and a minimum of 5 years of direct experience in building and evaluating ML models and delivering large-scale ML products.PhD PreferredDeep experiences using AI/ML system design to influence product direction, user experiences, and ML/LLM lifecycle infrastructures.Experience in translating ambiguous product problems and challenges into clear AI/ML-based solutions.Proficient in crafting machine learning models, including neural networks, transformer models, Large Language Models, decision trees, and other traditional machine learning models.Fluent in machine learning frameworks such as SKLearn, XGBoost, PyTorch, or Tensorflow.Proficient in Python, transforming abstract machine learning concepts into robust, efficient, and scalable solutions.As a strategic leader, you'll excel in making critical technical decisions, shaping roadmaps and visions that drive the success of transformative machine learning projects.Adept at guiding teams through the orchestration of large, high-impact projects.Successful track record of navigating the complexities of large-scale production environments.Proficient in harmonizing the efforts of cross-functional teams, including researchers, data scientists, and machine learning infrastructure teams.Mastering the entire lifecycle of machine learning, from conceptualization and development to deployment and continual refinement.Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification . Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.US – COMPENSATION RANGE – MESSAGE TO APPLICANTS
247800 USD - 371500 USDWhen available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses.
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