Bon Secours Memorial College Of Nursing
Sr. Application Analyst-Bon Secours School of Nursing
Bon Secours Memorial College Of Nursing, Mechanicsville, Virginia, United States, 23116
Thank you for considering a career at
Bon Secours Memorial College of Nursing
!
S
cheduled Weekly Hours:40
Work Shift:Days (United States of America)
Manages and provides technology support for the student information system (SIS) and customer relationship management (CRM) system utilized by the ministry's colleges. Ensures technologies are performing optimally and enabling organizational strategic goals around student recruitment, admissions, graduation and employment. Operate as part of the college's "applications team" and serve staff, faculty and students. Lead or contribute to related projects. This is a hybrid role requiring 1-2 days of onsite/in-person support each week, remaining days may be 'work-from-home' (with supervisor permission).
Essential Job Functions:
•Administers and supports SIS and related technologies (e.g. integrations with other systems).
•Leads implementation, upgrade, integration and enhancement projects, to include leading conference calls & meetings, task tracking, support document creation, and status communication as directed.
•Builds relationships with users/customers and responds in an effective, timely and polite manner to service requests.
•Works with Information & Technology (I&T) staff and vendor support to manage resolution of incidents and requests.
•Provides in-person and remote support for colleges. Occasionally participates in issue resolution or upgrades that occur afterhours.
•Works with I&T and customers to actively promote and implement standardization, utilization, integration, and optimization plans as directed.
•Assists with the collection, analysis and reporting of data as requested by customers to support accreditation, regulatory, and decision making requests.
•Monitors SIS security, integrity and privacy.
•Supports business continuity planning (BCP).
Essential Qualifications:
Three + years general information technology experienceDatabase (SQL) experienceAssociates Degree required, Bachelor preferredPreferred Qualifications:
Five + years general information technology experienceThree + years experience in a higher education environmentPrior experience working with a student information systemPrior experience working with a customer relationship management (CRM) solutionPrior experience with Microsoft Dynamics CRMPrior experience with Anthology productsBon Secours Memorial College of Nursing is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more
*Benefits offerings vary according to employment status.
Department:Nursing Education - Memorial - College of Nursing
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Bon Secours Memorial College of Nursing
!
S
cheduled Weekly Hours:40
Work Shift:Days (United States of America)
Manages and provides technology support for the student information system (SIS) and customer relationship management (CRM) system utilized by the ministry's colleges. Ensures technologies are performing optimally and enabling organizational strategic goals around student recruitment, admissions, graduation and employment. Operate as part of the college's "applications team" and serve staff, faculty and students. Lead or contribute to related projects. This is a hybrid role requiring 1-2 days of onsite/in-person support each week, remaining days may be 'work-from-home' (with supervisor permission).
Essential Job Functions:
•Administers and supports SIS and related technologies (e.g. integrations with other systems).
•Leads implementation, upgrade, integration and enhancement projects, to include leading conference calls & meetings, task tracking, support document creation, and status communication as directed.
•Builds relationships with users/customers and responds in an effective, timely and polite manner to service requests.
•Works with Information & Technology (I&T) staff and vendor support to manage resolution of incidents and requests.
•Provides in-person and remote support for colleges. Occasionally participates in issue resolution or upgrades that occur afterhours.
•Works with I&T and customers to actively promote and implement standardization, utilization, integration, and optimization plans as directed.
•Assists with the collection, analysis and reporting of data as requested by customers to support accreditation, regulatory, and decision making requests.
•Monitors SIS security, integrity and privacy.
•Supports business continuity planning (BCP).
Essential Qualifications:
Three + years general information technology experienceDatabase (SQL) experienceAssociates Degree required, Bachelor preferredPreferred Qualifications:
Five + years general information technology experienceThree + years experience in a higher education environmentPrior experience working with a student information systemPrior experience working with a customer relationship management (CRM) solutionPrior experience with Microsoft Dynamics CRMPrior experience with Anthology productsBon Secours Memorial College of Nursing is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more
*Benefits offerings vary according to employment status.
Department:Nursing Education - Memorial - College of Nursing
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.