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AA2IT

Desktop Support Tech - Union city

AA2IT, Union City, Georgia, United States, 30291


Location: 4955 Mason Road, Union city G

tech conversion rate will be $22.50 Candidate must be able to accept conversion Rate $22.50 Deskside Support Role / Tech 2 role 4955 Mason Road, Union City GA 30349 | Candidates should have 3-6 years' experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus. Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve. Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information. Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.

ComptiaA+

Deskside Support Experience

Desktop Break/Fix Experience

Field Technician Dispatch Experience

Laptop Break/Fix Experience

Networking Experience

Printer Break/Fix Experience

Server Break/Fix Experience