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Randstad

Telecom engineer (avaya) - hybrid charlotte

Randstad, Charlotte, North Carolina, United States, 28245


job summary:Exciting opportunity for a

Telecom Engineer

with a leading logistics company! In this role you will be responsible for configuring, deploying and assisting with VOIP phones and migrations. Qualified candidates will have an associates degree

2-3 years of experience with Avaya and cloud-based telecom systems . Some travel may be required to maintain telecom systems at various locations.

Location: Charlotte - 28277 / Blended onsite and remote

What you'll do on a typical day:

Configure and deploy VOIP phones on hosted service

Experience working with Hosted VoiP providers

Develop call routing plans with business partners and coordinate implementation

Serves as a technical engineer in Call Center call flow design and support.

Provides hands on service and solutions for call center moves, adds and changes.

Travel to XPO offices to maintain existing or setup new Telecom infrastructure

Assist in the evaluation of existing call flows

Provide end user training on system

Assist in migrations from one hosted VoiP provider to another

Coordinates large deployments of phones and DID design.

Document and update telecom topology and configuration

Provide support to end user community as required

Work directly with Telecom vendors to escalate and resolve issueslocation: Charlotte, North Carolinajob type: Contractsalary: $30.00 - 39.50 per hourwork hours: 8am to 5pmeducation: Associates

responsibilities:

Setup and deploy VOIP phones on a hosted service

Migrate VOIP services

Coordinate large-scale phone deployments setups.

Develop and implement call routing plans

Maintain or set up new telecom infrastructure.qualifications:

Experience level: ExperiencedMinimum 2 years of experienceEducation: Associates (required)

skills:

TelecomCiscoVisioProject ManagementAvayaVOIP

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.