Phillips Academy
Business Systems Analyst
Phillips Academy, Andover, Massachusetts, us, 05544
Under the general direction of the Associate Director of Enterprise Applications, the
Business Systems Analyst
will play a crucial role in bridging the gap between the Office of Information Technology (OIT) and campus partners, ensuring that our technology solutions meet the needs of our students, faculty, and staff. This role involves translating business requirements into functional specifications, analysis of existing workflows and implementation of process improvements, and significant dedicated support for ongoing Data Governance efforts. On campus work required.
Please note that this role has the potential of a hybrid schedule once training is complete
Responsibilities:
Requirements Gathering:
Collaborate with campus stakeholders to understand their data challenges, gather and document business requirements, and translate those requirements to functional specifications for data solutions.User Support and Triage:
Participate in production support by responding to user tickets, including system issues and requests for reports or system enhancements. Independently research and troubleshoot data concerns, consulting with developers as needed.Process Analysis:
Analyze current business workflows to identify inefficiencies and recommend opportunities for process and/or system improvements.Data Governance:
Assist in the development of data governance policies, support documentation and workflow change necessary for implementation, and provide training to stakeholders on data governance best practices and policies.Data Analysis:
Utilize data analytics to support decision-making and measure the effectiveness of IT solutions. Generate reports and visualizations to communicate progress on data governance efforts to key stakeholders.Systems Integration and Solution Design : Collaborate with campus partners and IT teams to define system requirements and data integration needs for enterprise applications. Support the design and implementation of solutions that meet business requirements.Project Management and Stakeholder Communication:
Manage project activities, timelines, and resources to ensure successful delivery of IT solutions. Coordinate with cross-functional teams, communicate progress and updates to stakeholders, and address any issues or risks that may arise during the project lifecycle.The ideal candidate will possess the following minimum job qualifications:
Strong communication skills, with the ability to work collaboratively with cross-functional stakeholders to develop consensus and solutionsExperience performing root cause analysis to resolve production issues, answer specific business questions, and identify opportunities for improvementSkilled in business process improvement engineering, with business process modeling experience. Six Sigma Green Belt or relevant industry certification desired.SQL analysis and development expertise, including the ability to troubleshoot queries, prepare and validate data extracts, and audit datasets for adherence to data quality standardsExperience with Business Intelligence tools (such as Power BI, Tableau, MicroStrategy, etc), including the ability to model datasets and create dashboards
This is not a fully remote position.
Phillips Academy is committed to equal employment opportunity and providing reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender expression, gender identity, age, physical or mental disability, genetic information, veteran status, military service, application for military service or any other characteristic protected by law. Any offers of employment will be contingent upon successful CORI/SORI and fingerprinting background checks as well as unrestricted authorization to work in the United States.
Full job description attached.
Business Systems Analyst
will play a crucial role in bridging the gap between the Office of Information Technology (OIT) and campus partners, ensuring that our technology solutions meet the needs of our students, faculty, and staff. This role involves translating business requirements into functional specifications, analysis of existing workflows and implementation of process improvements, and significant dedicated support for ongoing Data Governance efforts. On campus work required.
Please note that this role has the potential of a hybrid schedule once training is complete
Responsibilities:
Requirements Gathering:
Collaborate with campus stakeholders to understand their data challenges, gather and document business requirements, and translate those requirements to functional specifications for data solutions.User Support and Triage:
Participate in production support by responding to user tickets, including system issues and requests for reports or system enhancements. Independently research and troubleshoot data concerns, consulting with developers as needed.Process Analysis:
Analyze current business workflows to identify inefficiencies and recommend opportunities for process and/or system improvements.Data Governance:
Assist in the development of data governance policies, support documentation and workflow change necessary for implementation, and provide training to stakeholders on data governance best practices and policies.Data Analysis:
Utilize data analytics to support decision-making and measure the effectiveness of IT solutions. Generate reports and visualizations to communicate progress on data governance efforts to key stakeholders.Systems Integration and Solution Design : Collaborate with campus partners and IT teams to define system requirements and data integration needs for enterprise applications. Support the design and implementation of solutions that meet business requirements.Project Management and Stakeholder Communication:
Manage project activities, timelines, and resources to ensure successful delivery of IT solutions. Coordinate with cross-functional teams, communicate progress and updates to stakeholders, and address any issues or risks that may arise during the project lifecycle.The ideal candidate will possess the following minimum job qualifications:
Strong communication skills, with the ability to work collaboratively with cross-functional stakeholders to develop consensus and solutionsExperience performing root cause analysis to resolve production issues, answer specific business questions, and identify opportunities for improvementSkilled in business process improvement engineering, with business process modeling experience. Six Sigma Green Belt or relevant industry certification desired.SQL analysis and development expertise, including the ability to troubleshoot queries, prepare and validate data extracts, and audit datasets for adherence to data quality standardsExperience with Business Intelligence tools (such as Power BI, Tableau, MicroStrategy, etc), including the ability to model datasets and create dashboards
This is not a fully remote position.
Phillips Academy is committed to equal employment opportunity and providing reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender expression, gender identity, age, physical or mental disability, genetic information, veteran status, military service, application for military service or any other characteristic protected by law. Any offers of employment will be contingent upon successful CORI/SORI and fingerprinting background checks as well as unrestricted authorization to work in the United States.
Full job description attached.