HexaQuEST Global, Inc.
Engineer - Network and Technical Support Engineer
HexaQuEST Global, Inc., Flowood, Mississippi, United States,
SCOPE OF WORKThe following is a range of anticipated tasks to be performed:•Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.•ssist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.•Make recommendations for modifications and enhancements to networks.•ssist in developing criteria for utilization of network monitoring software.•ssist in developing methods and criteria for network traffic data collection and analysis.•ssist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.•Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.•Provide assistance in managing e-mail servers, including archival of e-mail and spam management.•Provide assistance with the migration/conversion of e-mail services to new hardware and/or software.•Provide assistance with server upgrades and consolidation.•Provide a consistent resource to schools and school districts during periods of technology coordinator turnover/attrition.•Support and troubleshoot video conferencing solutions.•ssist school districts during their long-range technology planning efforts.•Provide network security assessments.•The scope of this LOC does not include application software support, such as de-bugging, enhancements and ad hoc report generation.
Education: Bachelors DegreeCertifications:•Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus•Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)•Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
Required Skills & Experience:Skills Required Years of Experience ctual Years of ExperienceMicrosoft Active Directory 2012 R2 (or higher) experience 2 yearsMicrosoft Exchange 2013 (or higher) experience 2 yearsMicrosoft Server 2016 (or higher) experience 2 yearsRouting and switching experience 3 yearsGoogle G Suite and/or Microsoft Office 365 2 yearsMicrosoft Azure Active Directory and Intune 2 yearsExperience implementing audio-visual communications (video conferencing) using H.323 protocol 1 yearExperience developing and delivering technical training in a classroom setting 2 yearsProject management experience for hardware and software implementation projects 2 yearsWAN, LAN and network design experience, including development of layouts and specifications 2 yearsMicrosoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) 3 yearsCisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 yearsMicrosoft Windows 10 and 11 experience 6 monthsMac OS 10.11 or higher 2 yearsMicrosoft SQL Server 2012 or higher 2 yearsServer and workstation virtualization experience 3 yearsFirewall configuration experience 3 yearsExperience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc. 2 yearsExperience in setting up and managing a web filter for devices on and off campus 2 yearsExperience in implementing remote support solutions for devices on or off campus 2 yearsWireless/Wi-Fi Networking Experience 2 YearsAbility to interact with functional users and technical staff regarding business and information technology needs No MinAbility to listen and solve problems No MinAbility to create and maintain documentation No MinAbility to quickly and efficiently manage multiple tasks and projects No MinAbility to effectively work with team members in multiple geographic locations throughout Mississippi No Min
Three (3) references of submitted candidates required. Please provide the following information. Must submit with resume.•First/last name of reference•Title•Company Name•Job title of contractor while reporting to this supervisor/manager•Telephone number•Email Address (if available)
Education: Bachelors DegreeCertifications:•Security Certifications, such as Certified Information Systems Security Professional (CISSP), and SysAdmin, Audit, Network, and Security (SANS), and COMPTIA Security Plus•Microsoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)•Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration
Required Skills & Experience:Skills Required Years of Experience ctual Years of ExperienceMicrosoft Active Directory 2012 R2 (or higher) experience 2 yearsMicrosoft Exchange 2013 (or higher) experience 2 yearsMicrosoft Server 2016 (or higher) experience 2 yearsRouting and switching experience 3 yearsGoogle G Suite and/or Microsoft Office 365 2 yearsMicrosoft Azure Active Directory and Intune 2 yearsExperience implementing audio-visual communications (video conferencing) using H.323 protocol 1 yearExperience developing and delivering technical training in a classroom setting 2 yearsProject management experience for hardware and software implementation projects 2 yearsWAN, LAN and network design experience, including development of layouts and specifications 2 yearsMicrosoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP- SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA) 3 yearsCisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 yearsMicrosoft Windows 10 and 11 experience 6 monthsMac OS 10.11 or higher 2 yearsMicrosoft SQL Server 2012 or higher 2 yearsServer and workstation virtualization experience 3 yearsFirewall configuration experience 3 yearsExperience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc. 2 yearsExperience in setting up and managing a web filter for devices on and off campus 2 yearsExperience in implementing remote support solutions for devices on or off campus 2 yearsWireless/Wi-Fi Networking Experience 2 YearsAbility to interact with functional users and technical staff regarding business and information technology needs No MinAbility to listen and solve problems No MinAbility to create and maintain documentation No MinAbility to quickly and efficiently manage multiple tasks and projects No MinAbility to effectively work with team members in multiple geographic locations throughout Mississippi No Min
Three (3) references of submitted candidates required. Please provide the following information. Must submit with resume.•First/last name of reference•Title•Company Name•Job title of contractor while reporting to this supervisor/manager•Telephone number•Email Address (if available)