Techinical Support Specialist

Requisition Number: 21115 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $58,458.00 - $80,000.00 Security Clearance: Secret Level of Experience: Mid This opportunity resides with Live, Virtual, Constructive Solutions, a business group within HIIs Mission Technologies division. As a trusted partner to our military customers, we design, develop and operate systems that bring together service members from across the globe to help you train like you fight, because we understand that preparation requires full coordinationnot readiness in piece parts. Meet HIIs Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role thats right for you. Apply today. We look forward to meeting you. To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072 Job Description Mission Technologies, a division of Huntington Ingalls Industries, is searching for a qualified candidate to fill the role of Technical Support Specialist. The Technical Support Specialist works onsite Navy Warfare Development Center, Norfolk Naval Station supporting Maritime Operation Center Exercise Support Team (MOC-EST) and Naval Surface Warfare Center- Corona (NSWC-Corona) in providing Navy LVC training throughout all assigned Areas of Responsibility (AORs). The person assists with the planning, design, and execution of Operational-level Fleet Synthetic Training (FST-O) events for Fleet and task force staffs, to include assigned reserve personnel. The position also supports on-site and distributed training events at other Norfolk VA sites, as directed. The Specialist position requires interaction with Military, Government and Contractor Leadership. Communication skills are required. The position requires flexibility to work non-standard work hours and work weeks of more than 40 hours to meet business, customer, and contractual requirements. The Specialist shall: Assists personnel in travel approvals, expense reporting, and time cards. Assists in analyzing data and making recommendations to program management. Assists with using quantitative analytical techniques to assess program process issues and develop risk reduction/mitigation approaches for improving program planning, control, and execution. Represents the department on administrative matters both internally and externally. Maintains records, information, data and statistic on department activities and may monitor project schedules for management. Use Confluence and JIRA tools on the NCTE website to share event schedules and documents. Identify, document, report, and track issues, while keeping appropriate NCTE personnel, NSWC- Corona, MOC-EST leadership, and other stakeholders informed of status. Advises managers and staff on proper procedures and policies. Gathers data and maintains spreadsheets and databases and produces reports. Drafts correspondence and prepares presentations. Adheres to administrative procedures and makes recommendations to improve efficiency. Customer Responsibilities Provide Expert level of support for multiple NSWC Corona sites supporting MOC-EST. Expected to use NCTE expertise to improve coordination to best achieve event success and minimize costs. Essential Job Responsibilities Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. Minimum Qualifications 3 years relevant experience with Bachelors in related field OR 1 year relevant experience with Masters in related field OR High School Diploma or equivalent and 7 years relevant experience. Experience with Atlassian tools (JIRA and Confluence), Sharepoint, or similar. Excellent oral, written, and interpersonal communication skills. Proficient MS Office skills. US Citizen. Current Secret clearance required with ability to upgrade to US Top Secret clearance if required. Preferred Requirements Experience with administrative tasking and support. Ability to prioritize and manage tasks effectively. Ability to take direction and work tasks independently through to completion. Ability to effectively handle multiple concurrent priorities. Joint Semi-Automated Forces (JSAF) simulation and other High Level Architecture / Distributed Interactive Simulation (HLA/DIS) modeling tools. Microsoft Office Specialist (MOS) Certification desired. PMP desired. Physical Requirements Job performance will normally require only minor lifting and carrying of boxes of records or equipment. HII is more than a job - its an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application. Why HII We build the worlds most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our diverse workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. Recognized as one of Americas top large company employers, we are a values and ethics driven organization that puts peoples safety and well-being first. Regardless of your role or where you serve, at HII, youll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career. Together we are working to ensure a future where everyone can be free and thrive. Todays challenges are bigger than ever, and the nation needs the best of us. Its why were focused on hiring, developing and nurturing our diversity. We believe that diversity among our workforce strengthens the organization, stimulates creativity, promotes the exchange of ideas and enriches the work lives of all our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Do You Need Assistance? If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareerhii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press 3 for HII Mission Technologies.