Sr. Business SME

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Senior Business SME. Work Location: Hybrid, Augusta ME. Must be local to Maine. Top 3 Skills: Fully understand all aspects of IT for enterprise groups Relationship management Exceptional written and verbal communication skills We are looking for an IT Consultant to work with state agencies with all technology requirements. This position that will be expected to ensure excellent customer service while building and maintaining strong relationships with assigned State of Maine agencies. This position works across all MaineIT to help ensure agency business needs are met. This position will also ensure agencies are sufficiently informed of IT business practices and will bring appropriate teams together to solve IT challenges. Additionally, this position will help facilitate MaineIT projects, upgrades, and enhancements within the enterprise. Required Skills Function as Agency IT Account Representative Know business/ Agency mission Create business relationships with key business leaders within Agencies Understand/monitor the quality, effectiveness and sustainability of all IT services provided in support of the agencies' mission Participate and consult in the preparation of Agencies' IT budgets Identify critical business applications along with agency service expectations of those applications (assist with Business Impact Analysis of agencies' applications) Work across MaineIT to ensure business needs are being met Raise awareness of common IT business solutions Work collaboratively with other MaineIT resources to identify common business solutions A thorough understanding of emotional intelligence and empathy. It is important we anticipate and meet the technological needs as well as the emotional needs of our Agency partners. Ability to handle difficult situations while maintaining positive relationships. Ability to demonstrate our core values with every customer interaction. A strong understanding and ability to assist agencies with biennial budget preparation. Prior experience/understanding of State of Maine billing and procurement processes. Minimum Qualifications: A 4-year college degree and/or equivalent years of direct leadership experience in technology/business with evidence of teambuilding. Knowledge of current IT tools and best practices as well as emerging information technology including client computing, networking, telecommunications platforms, operating systems, integration, and information security. Strong communication skills will be required with the ability to communicate complex technology terms into business understanding. Highly effective verbal and written communication skills are a must. Knowledge of governance, policies, and processes of State budgeting. An understanding of information technology systems and equipment to facilitate and assist with State agency information technology requests while providing excellent customer service. Job Requirements ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.