Business Analyst I/II (Cash Function Office)

Company Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper. Under direct supervision, uses historical data to perform analysis of business issues utilizing established methodology and tools. Provides a range of services and activities that align analytical support with business initiatives, which may include assisting with the following: basic database input, creation of metrics reports of limited complexity, budget data input, and other data reporting. Assists with the information flow among business lines to achieve desired outcomes. Key Responsibilities: Provides analytical support on data-driven problems or projects of limited scope and under defined procedures and practices; follows standard procedures in analyzing situations or data from which answers can be readily obtained; receives detailed instructions on routine work and on new projects or assignments. Works with leadership and other resources to assess current capabilities, clarify business needs and identify why problems may be occurring; analyzes data-driven problems with appropriate logic and fact finding; identifies irregularities or issues in work activities before major problems appear; organizes data and information in a manner that effectively communicates issues and underlying cause/effect relationships Provides support and collaboration in completing analysis, providing ad-hoc reports, information or process mapping, and/or alignment of the business and related resources; engages other stakeholders in collecting feedback and input to complete work activities; adheres to team guidelines and fulfills own responsibilities to accomplish team goals. Qualifications: Associates degree or two years equivalent experience; Bachelors degree or four years equivalent experience preferred Proficient in Microsoft Office Suite Tools (Word, Excel, PowerPoint) Knowledge of Tableau/Data Visualization Experience creating dashboards & metric reports, report presentation Project Management Experience (preferred) Strong analytical skills with experience in conducting root cause analysis and driving process improvements. Excellent customer service and communication skills with an ability to answer questions tactfully and resolve difficult situations with team members and leaders. Demonstrated organizational skills including the ability to prioritize workload, balance conflicting priorities, and attention to detail. Additional Qualifications: Accounting Reporting for Cash Business Line, analytical support Customer Service Providing Customer Support/Helpdesk for Cash Central Users Department Knowledge (processes, procedures, operations, etc.) Cash Operations/District Procedures Manual (internal specific) Project Management- Managing Audit Programs, Large Scale District projects, Budget/Capital projects, strategic planning Stake Holders- Collaborates & Coordinates w Cash Ops/Compliance in 6th District Supports Coordination of updates to Cash Manuals, implementation plans, documentation & management audits Our total rewards program offers benefits that are the best fit for you at every stage of your career: Comprehensive healthcare options (Medical, Dental, and Vision) 401K match, and a fully funded pension plan Paid vacation and holidays; flexible work environment Generously subsidized public transportation Annual tuition reimbursement Professional development programs, training and conferences And more This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments). The Federal Reserve Bank of Atlanta is an equal opportunity employer. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) No Job Category Work Shift First (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences. 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