Technical Business Analyst-Samsung- C2C-Hybrid

Technical Business Analyst Hybrid (Mountain View, CA or Bellevue, WA) submit profiles on c2cmaintec.com Responsibilities & Essential Functions Monitor and support the execution of fulfillment orders across the eCommerce/omni channel network Develop and create data tables to support day to day store fulfillment operations Create forecasting for fulfillment based on current plans and metrics in conjunction with Finance Engage and collaborate with IT/Data Engineering Team to align programs/projects in support of supply chain business objectives and strategies Identify, recommend and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality. Monitor and analyze identified and established key operating metrics and assists in development and maintenance of an accurate measurement system. Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service. Lead or participate on process improvement teams and prepares project reports for management. Monitor and maintain information related to Fulfillment throughputs across all stages Act and support team as Subject Matter Expert on reporting capabilities and performance monitoring tools Strong Analytical skills Keen attention to detail and technical acumen Works independently to support Time critical Fulfillment operations. Holds decision making for monitoring and triaging any major system issues including escalation, resolution and communication to maintain/restore fulfillment operations. Required Experience: Business analysis and business process management skills Project management and Team Management Skills Understanding of order management, distribution and transportation processes Experience with fulfillment/eCom domains Experience with supply chain metrics and their use to drive process improvements Proven process improvement experience Effective communicator and ability to influence others to accomplish team objectives Technical Expertise: Minimum 8 Experience in Business Intelligence/Analytics Experience with BI reporting tools (Tableau) Experience in Elastic Search/Kibana Advanced Excel skills Good Understanding of MPP/Distributed Database systems Advanced SQL Skills - At least 2 Years of experience in developing Advanced SQL Create, modify, maintain distribution of reports using multiple data inputs, systems and tools