Syntricate Technologies
MAC OS Support Engineer
Syntricate Technologies, Smyrna, Georgia, us, 30081
Required Skills: 8+ Year experience
5+ years of experience in managing mac devices in a large-scale environmentProven experience in managing and supporting Mac devices in an enterprise environment.Proficiency with Mac management tools such as Jamf Pro and Apple Business Manager.Strong understanding of macOS operating system, configuration, and security.Experience with scripting languages such as Bash, Python, or AppleScript.Patching and Application packaging as per organization requirements for mac devices.Familiarity with configuration management databases (CMDB) and IT service management (ITSM) toolsExperience with mobile device management (MDM) solutionsKnowledge of network protocols and security practices.Experience with integration of Mac devices in a mixed OS environment (Windows/Linux).Excellent problem-solving ,root cause analysis and troubleshooting skills.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Certification in Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) is preferred.
5+ years of experience in managing mac devices in a large-scale environmentProven experience in managing and supporting Mac devices in an enterprise environment.Proficiency with Mac management tools such as Jamf Pro and Apple Business Manager.Strong understanding of macOS operating system, configuration, and security.Experience with scripting languages such as Bash, Python, or AppleScript.Patching and Application packaging as per organization requirements for mac devices.Familiarity with configuration management databases (CMDB) and IT service management (ITSM) toolsExperience with mobile device management (MDM) solutionsKnowledge of network protocols and security practices.Experience with integration of Mac devices in a mixed OS environment (Windows/Linux).Excellent problem-solving ,root cause analysis and troubleshooting skills.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Certification in Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP) is preferred.