Aquila Software Group
Azure Operations Team Lead (Remote)
Aquila Software Group, Hollywood, Florida, United States, 33024
Azure Operations Team LeadEmphasys Software PHAFull time Permanent Remote
The
Emphasys PHA
team is seeking a experienced
Azure Operations Team Lead
with a passion for finding innovative solutions to maintain and grow a team of technical engineers and Azure infrastructure. Reporting to the Director of Development the
Azure Operations Team Lead
will run and maintain a team of tech op engineers with a focus on IT ticket resolution, environmental stability and application deployments, client migrations, environment implementations, and general program management
Emphasys is the market-leading software provider to the Public Housing and Affordable Housing markets in the United States. Owned by
Constellation Software, Inc. , the leading global provider of industry-specific software solutions, Emphasys has decades of leadership in this market.
RESPONSIBILITIES
IT Ticketing (Tier 2 & 3)Oversees IT ticket queueServes as an escalation path for IT ticketsMonitors and responds to email flow/alertsMonitors and responds to endpoint protection alertsMonitors and responds to Azure/Vendor alertsCompliance Program Management
Assists with any data security issues/breaches that occurAssists with documentation and calls for BU industry/3rd party auditsImplements security requirements required by CSI/VelaStays up to date with modern security protocols and maintains an above-average security posture for the organizationCompletes and Maintains SOC2 Type 2 auditsIT system billing
Calculates and provides monthly/annual billing information for some services, including:
Azure SubscriptionsHosting servicesOperational ExpensesEndpoint protection/security softwareAny other centrally procured IT solution(s)Oversight and development of IT Team
Serves as mentor for others on the IT teamMonitors IT team composition to ensure adequacy for workload, skillset, and user loadInfrastructure Management
Has a deep understanding of the Emphasys infrastructureWorks with our MSP Coretek to build, maintain and upgrade current environmentsLooks for savings in Azure EnvironmentsHas a deep understanding of Microsoft Azure infrastructureStrong System Administrator experienceEXPERIENCE AND SKILLS
Bachelor's degree in computer science, Software Engineering, or industry experience equivalent4+ years of experience with Azure App Services and Azure SQL for hosted products.4+ years of experience leading tech ops engineersUnderstanding of Azure billing and cost modelsFamiliarity with cloud-based infrastructures and design patterns including REST API'sFamiliarity with continuous integration/deployment and zero downtime deployment. Octopus Deploy a plus.BENEFITS
Access to Medical, Vision, Dental, & Life InsuranceCommission, Bonus, and Profit-Sharing ProgramCompetitive 401(k) and PTO PlanGym Stipend and Wellbeing ProgramsTuition Reimbursement ProgramFlexible Work Schedule & Work Remote
WHY EMPHASYS?
Emphasys provides best-in-class public housing software and services to public housing authorities across the US. We are a member of the Constellation Software Inc. (CSI) group, a rapidly growing acquirer of vertical market software companies, each focused on dominating its respective market niche. As a member of CSI, we have the best of both worlds: a small, agile business with a start-up mentality supported by a large financially stable global company.
At Emphasys, we know the key to our success is our team. As such, our ideal candidates are positive, energetic, and passionate. We want team members who seek challenges and find innovative solutions to them, and who never stop growing personally and professionally. Our corporate culture emphasizes excellence, innovation, work-life balance, and personal and professional development. Along with a positive and autonomous work environment we offer outstanding career growth opportunities.
Emphasys promotes equal employment opportunities for all. Emphasys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business need.
If you are an exceptional individual who wants to work on an exceptional team, apply now!
The
Emphasys PHA
team is seeking a experienced
Azure Operations Team Lead
with a passion for finding innovative solutions to maintain and grow a team of technical engineers and Azure infrastructure. Reporting to the Director of Development the
Azure Operations Team Lead
will run and maintain a team of tech op engineers with a focus on IT ticket resolution, environmental stability and application deployments, client migrations, environment implementations, and general program management
Emphasys is the market-leading software provider to the Public Housing and Affordable Housing markets in the United States. Owned by
Constellation Software, Inc. , the leading global provider of industry-specific software solutions, Emphasys has decades of leadership in this market.
RESPONSIBILITIES
IT Ticketing (Tier 2 & 3)Oversees IT ticket queueServes as an escalation path for IT ticketsMonitors and responds to email flow/alertsMonitors and responds to endpoint protection alertsMonitors and responds to Azure/Vendor alertsCompliance Program Management
Assists with any data security issues/breaches that occurAssists with documentation and calls for BU industry/3rd party auditsImplements security requirements required by CSI/VelaStays up to date with modern security protocols and maintains an above-average security posture for the organizationCompletes and Maintains SOC2 Type 2 auditsIT system billing
Calculates and provides monthly/annual billing information for some services, including:
Azure SubscriptionsHosting servicesOperational ExpensesEndpoint protection/security softwareAny other centrally procured IT solution(s)Oversight and development of IT Team
Serves as mentor for others on the IT teamMonitors IT team composition to ensure adequacy for workload, skillset, and user loadInfrastructure Management
Has a deep understanding of the Emphasys infrastructureWorks with our MSP Coretek to build, maintain and upgrade current environmentsLooks for savings in Azure EnvironmentsHas a deep understanding of Microsoft Azure infrastructureStrong System Administrator experienceEXPERIENCE AND SKILLS
Bachelor's degree in computer science, Software Engineering, or industry experience equivalent4+ years of experience with Azure App Services and Azure SQL for hosted products.4+ years of experience leading tech ops engineersUnderstanding of Azure billing and cost modelsFamiliarity with cloud-based infrastructures and design patterns including REST API'sFamiliarity with continuous integration/deployment and zero downtime deployment. Octopus Deploy a plus.BENEFITS
Access to Medical, Vision, Dental, & Life InsuranceCommission, Bonus, and Profit-Sharing ProgramCompetitive 401(k) and PTO PlanGym Stipend and Wellbeing ProgramsTuition Reimbursement ProgramFlexible Work Schedule & Work Remote
WHY EMPHASYS?
Emphasys provides best-in-class public housing software and services to public housing authorities across the US. We are a member of the Constellation Software Inc. (CSI) group, a rapidly growing acquirer of vertical market software companies, each focused on dominating its respective market niche. As a member of CSI, we have the best of both worlds: a small, agile business with a start-up mentality supported by a large financially stable global company.
At Emphasys, we know the key to our success is our team. As such, our ideal candidates are positive, energetic, and passionate. We want team members who seek challenges and find innovative solutions to them, and who never stop growing personally and professionally. Our corporate culture emphasizes excellence, innovation, work-life balance, and personal and professional development. Along with a positive and autonomous work environment we offer outstanding career growth opportunities.
Emphasys promotes equal employment opportunities for all. Emphasys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business need.
If you are an exceptional individual who wants to work on an exceptional team, apply now!