Business Analyst

The Management Systems Analyst is a key contact and knowledge specialist for business units within. This position involves highly diverse and complex work, characterized by a broad range of activities and frequently changing conditions, situations, and problems. The individual must be self-starting, motivated, and capable of working independently to set and meet goals relative to specific situations and business needs. Analytical thought and problem-solving are crucial for this role to address various data and best practices in a rapidly evolving technology landscape. Specific Duties: Project Coordination and Business Requirements: o Collaborate with business units to gather requirements for implementing new or improved processes/systems. o Challenge business units to think outside conventional processes and promote efficiency. o Identify business strengths and opportunities, offering recommendations based on research for areas of improvement. o Advise business personnel on current or potential information system capabilities to solve business problems or enhance operations. o Plan, organize, and deliver work sessions for gathering business requirements. o Document the consensus from business requirements using tools like context diagrams, flowcharts, and project plans. o Proactively manage changes in work request scope, identify potential crises, and devise contingency plans. Application Testing and Development Collaboration: o Work with application development staff to test new and modified applications. o Create test scripts and scenarios, and track testing progress. o Collaborate with developers to isolate and identify test point failures and performance improvement areas. o Confirm that application development meets project requirements. Training Material Development: o Develop and update application training manuals and other training materials as needed. o Assist with IT training sessions. Expanded Responsibilities: Testing Assistance: o Play a significant role in testing new systems and applications to ensure functionalities meet required standards and specifications. Skills required: Analytical thinking, facilitation skills, communication, requirements gathering and elicitation, knowledge of MS Applications (Word, Excel, etc), proficient in organizational skills, time management. Experience required: At least 5 years experience as a Business Analyst or similar position in the IT field. Education required: High School Diploma, Bachelor's degree in relative field preferred but experience can be used in place of a degree.