Fidelity Investments
Business Analyst, Customer Solutions
Fidelity Investments, Smithfield, Rhode Island, us, 02917
Job Description:
The Role
As a Business Analyst with the Customer Solutions Chapter, you will work within the Fidelity Workplace Investing Agile Model. In this role, you will use your strong analytical and problem solving skills to elicit and capture story acceptance criteria, develop and implement business acceptance test plans, and implement solutions to address business needs of medium to high complexity. Successful Business Analysts are highly motivated "self-starters" with a sense of ownership, who are driven to succeed. You must be successful working individually as well as within a team structure.
The Team
You will be a key member of a squad within Workplace Investing working closely with a team of cross-functional, multi-disciplinary, and dedicated squad members responsible for delivering specific business goals.
The Expertise and Skills You BringBasic knowledge (3+ years) of business analyst techniques such as benchmarking, business rules analysis, risk analysis, user stories, user acceptance testing and product documentation.Experience with Jira, Confluence, Mural or similar Agile backlog management tool preferredGood understanding on MS Office Suite: Word, Excel, Visio, PowerPoint and OutlookBachelor's degree preferredCSM/CSPO Certification desirableYou are a good listener and have strong verbal communication skillsAbility to effectively facilitate successful client meetings or workshops, and comfort speaking publicly to a broad audienceProven leadership and time management skills to ensure that work is completed on timeStrong writing skills as demonstrated in clear, concise, well organized user documentation to maintain standards and proceduresProblem solving skills with the keen ability to assimilate new information, draw conclusions and communicate ideasYou will keep up to date on agile standard methodologies and trendsPositive demeanor and flexible, with ability to adapt to the changing needs of the squadThe Value you Deliver
Initiate & lead discovery for Feature/Epic Definition & Key Decision Partners with Squad Leader and Scrum Master to prioritize EpicsEnsure Epic/Story artifacts (i.e. use cases and supporting documentation) are updated and available for story executionWrite stories and facilitate story grooming/refinement sessions to ensure they meet the Definition of ReadyCollaborating with key Business, IT, Legal, Compliance & Risk partners to define product features and monitor trendsEstablish client meetings to include demos of sprint deliverables and impact analysis results (User Experience Design, Legal, Outside business groups)Engage in organizational readiness activities through the lifecycle of the project to proactively mitigate risks related to product deliveryCommunicate issues and client feedback to the Squad Leader in a clear, concise and timely mannerParticipate and /or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and RetrospectivesProvide constructive feedback for future process improvementsIdentify business requirements, document improvement opportunities, share with Scrum Team and at BA ForumsCollaborate strategically with the QA team on QA test plan reviews and provides assistance and mentorship to QA with story requirements / acceptance criteria clarificationsPerform End to End Business Acceptance Testing in Acceptance Region and ensure the traceability of test cases.Assist either or readiness and deployment activities for each release
Certifications:
Category:
Business Analysis, Product Management
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
The Role
As a Business Analyst with the Customer Solutions Chapter, you will work within the Fidelity Workplace Investing Agile Model. In this role, you will use your strong analytical and problem solving skills to elicit and capture story acceptance criteria, develop and implement business acceptance test plans, and implement solutions to address business needs of medium to high complexity. Successful Business Analysts are highly motivated "self-starters" with a sense of ownership, who are driven to succeed. You must be successful working individually as well as within a team structure.
The Team
You will be a key member of a squad within Workplace Investing working closely with a team of cross-functional, multi-disciplinary, and dedicated squad members responsible for delivering specific business goals.
The Expertise and Skills You BringBasic knowledge (3+ years) of business analyst techniques such as benchmarking, business rules analysis, risk analysis, user stories, user acceptance testing and product documentation.Experience with Jira, Confluence, Mural or similar Agile backlog management tool preferredGood understanding on MS Office Suite: Word, Excel, Visio, PowerPoint and OutlookBachelor's degree preferredCSM/CSPO Certification desirableYou are a good listener and have strong verbal communication skillsAbility to effectively facilitate successful client meetings or workshops, and comfort speaking publicly to a broad audienceProven leadership and time management skills to ensure that work is completed on timeStrong writing skills as demonstrated in clear, concise, well organized user documentation to maintain standards and proceduresProblem solving skills with the keen ability to assimilate new information, draw conclusions and communicate ideasYou will keep up to date on agile standard methodologies and trendsPositive demeanor and flexible, with ability to adapt to the changing needs of the squadThe Value you Deliver
Initiate & lead discovery for Feature/Epic Definition & Key Decision Partners with Squad Leader and Scrum Master to prioritize EpicsEnsure Epic/Story artifacts (i.e. use cases and supporting documentation) are updated and available for story executionWrite stories and facilitate story grooming/refinement sessions to ensure they meet the Definition of ReadyCollaborating with key Business, IT, Legal, Compliance & Risk partners to define product features and monitor trendsEstablish client meetings to include demos of sprint deliverables and impact analysis results (User Experience Design, Legal, Outside business groups)Engage in organizational readiness activities through the lifecycle of the project to proactively mitigate risks related to product deliveryCommunicate issues and client feedback to the Squad Leader in a clear, concise and timely mannerParticipate and /or facilitate the daily Scrums, Sprint Planning Meetings, Release Planning, Sprint Reviews and RetrospectivesProvide constructive feedback for future process improvementsIdentify business requirements, document improvement opportunities, share with Scrum Team and at BA ForumsCollaborate strategically with the QA team on QA test plan reviews and provides assistance and mentorship to QA with story requirements / acceptance criteria clarificationsPerform End to End Business Acceptance Testing in Acceptance Region and ensure the traceability of test cases.Assist either or readiness and deployment activities for each release
Certifications:
Category:
Business Analysis, Product Management
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.