Lead Systems Analyst

JOB REQUIREMENTS: CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA is dedicated to building aculturethat invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other. CLA is looking to hire a Lead Systems Analyst to join our growing Internal IT team. About the role: The Lead Systems Analyst is responsible for working directly with customers to identify, prioritize, deliver and operate innovative IT solutions, they will analyze and define IT solutions or process changes to meet customer needs and minimize costs. They are involved and lead aspects of application lifecycle management, including roadmap planning, delivery, and support to releases. They own creation and maintenance of necessary application related documentation and communication. In Partnership with the business, they drive to ensure the IT solution meets continuously changing business needs. They will research and identify industry practices, products and processes that are trending and /or that best meet customer needs. The Lead Systems Analyst will also work as a liaison with Product Owners and SCRUM teams to develop stories and identify functional and nonfunctional requirements. They will also serve as subject matter experts supporting application implementation, end user support, upgrades and deployments. Essential Job Functions: Work closely with Product Owners, SCRUM Masters and Business Analysts to identify functional and nonfunctional requirements Develop a deep understanding of support systems and processes to build robust user stories and define epics that align with business requirements Interface with IT and business partners to contribute to and lead analysis aspects of roadmap delivery Create strategies around app support, IT and business process training Develop key relationships with business and IT leadership to gather high level requirements, document key business objectives, and assist with work intake Identify, document and drive resolution to capability gaps and operational risks Support Business Analysts with developing templates, standard operating procedures, knowledgebase articles and other documentation as required to meet operational needs Develop and execute operational For full info follow application link. CLA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability status, protected veteran status, national origin, or any other characteristic protected by law. EOE/AA Employer/Vets/Disability APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/AA4BEA2850834714