Affinity Plus
Application Administrator
Affinity Plus, Saint Paul, Minnesota, United States, 55130
Position Overview:
An Applications Administrator is responsible for planning, design, developing, configuration, integration, deployment of upgrades, patches, and new releases to new or existing organizational applications.This role will collaborate with vendors, analysts, and business owners in testing of new and modified software applications, ensuring program functionality and optimal performance.
Duties and Responsibilities:Work with a cross-functional team to plan, design, develop, integrate and deploy new releases and enhancements to new or existing applicationsCollaborate with Development, Infrastructure, DBA, Information Security, and other technical teams to ensure proper integration and configuration of the environment and applicationAnalyze documentation and technical specifications of application under operation or consideration to determine its intended functionalityDevelop test plans to verify logic of new or modified programsCollaborate with vendors, analysts, and business owners in the testing of new and modified software programs and applicationsEstablish and nurture close relationships with software vendors via participation in focus groups, conferences, and vendor reference callsAnalyze, diagnose and determine root cause of issues, test, communicate, and either resolve or escalate for resolution appropriatelyAssist in tracking, prioritizing, and escalating identified issues to software vendors, IT contacts, and business ownersReview and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systemsReview governing regulations to ensure complianceConsult business units on how to make efficiency gains by providing data gathering analysis and reporting serviceReview and create technical diagrams and data flows, reporting requirements, and business models to identify, analyze, design, create, test, and enhance workflowsProvide mentorship and ongoing assistance to support team to tackle and resolve issuesOther duties as assignedQualifications and Skills:
3+ years of IT Application Administration experience required5+ years experience working in a financial institution preferredAbility to lead targeted tactical projects with a high degree of autonomyAbility to write technical status reports, software gap analysis, & procedures clearly and conciselyAbility to systematically gather, read, interpret & present data and findings to diverse audiencesKnowledge and understanding industry trends and willingness to obtain additional training or certifications needed to support the departmentUnderstanding of software and hardware requirements of varied departmental systemsAbility to evaluate and improve existing processesStrong analytical and decision-making skills required with a high degree of accuracyAptitude to work independently as well as part of a team and ability to collaborate with othersStrong verbal and written communication skillsTime Management skills and the ability to prioritize workload based on department and member needsFlexibility to adapt and succeed in a dynamic environmentAbility and drive to provide exceptional service to members and employeesPreferred qualifications/skills:
Conversant with middleware like Mulesoft or Apigee.Experience with KYC/AML & related digital fraud and identification data providersExperience with Alloy or similar data provider aggregator & decision engineExperience with Symxchange or other core interfacesConversant with AWS/Azure, and related application/web server components like app pools & IISBusiness acumen relevant to the department and applications under managementExperience with ITIL and Change ManagementExperience with SFTP & related best practicesBachelor's degree in Information Technology or comparable certificates or experienceExperience with Service now, Jira, and Confluence or other collaboration softwareWorkplace Environment:
Ability to remain in stationary position (standing or sitting) for 90-95% during entire shiftWorking at a computer 90% of the dayUtilizing the phone 40-60%Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasionRepetitive movements, including but not limited to typing, using a mouse, phones, etc.Lift, carry, push or pull up to approximately 30 pounds (cash/coin bags, supplies, etc.)Requires onsite presence based on coordination of work with other employees and/or departments.May require travel to attend on-site meetings/events for collaboration, connection, project work, All-Employee Day, etc.
Required Work Schedule:
Schedules vary based on the needs of the business and flexible based on the needs of the employee's day, but an 8-hour day will typically fall between 7am-7pm M-F CST with on call rotations for after-hours and weekend support of unplanned outages and after hours work for planned upgrades and maintenance. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position will have the opportunity to be based remotely, but does require onsite presence in St. Paul, MN for quarterly meetings and project initiatives as needed. Additionally travel to vendor locations may be required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
An Applications Administrator is responsible for planning, design, developing, configuration, integration, deployment of upgrades, patches, and new releases to new or existing organizational applications.This role will collaborate with vendors, analysts, and business owners in testing of new and modified software applications, ensuring program functionality and optimal performance.
Duties and Responsibilities:Work with a cross-functional team to plan, design, develop, integrate and deploy new releases and enhancements to new or existing applicationsCollaborate with Development, Infrastructure, DBA, Information Security, and other technical teams to ensure proper integration and configuration of the environment and applicationAnalyze documentation and technical specifications of application under operation or consideration to determine its intended functionalityDevelop test plans to verify logic of new or modified programsCollaborate with vendors, analysts, and business owners in the testing of new and modified software programs and applicationsEstablish and nurture close relationships with software vendors via participation in focus groups, conferences, and vendor reference callsAnalyze, diagnose and determine root cause of issues, test, communicate, and either resolve or escalate for resolution appropriatelyAssist in tracking, prioritizing, and escalating identified issues to software vendors, IT contacts, and business ownersReview and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systemsReview governing regulations to ensure complianceConsult business units on how to make efficiency gains by providing data gathering analysis and reporting serviceReview and create technical diagrams and data flows, reporting requirements, and business models to identify, analyze, design, create, test, and enhance workflowsProvide mentorship and ongoing assistance to support team to tackle and resolve issuesOther duties as assignedQualifications and Skills:
3+ years of IT Application Administration experience required5+ years experience working in a financial institution preferredAbility to lead targeted tactical projects with a high degree of autonomyAbility to write technical status reports, software gap analysis, & procedures clearly and conciselyAbility to systematically gather, read, interpret & present data and findings to diverse audiencesKnowledge and understanding industry trends and willingness to obtain additional training or certifications needed to support the departmentUnderstanding of software and hardware requirements of varied departmental systemsAbility to evaluate and improve existing processesStrong analytical and decision-making skills required with a high degree of accuracyAptitude to work independently as well as part of a team and ability to collaborate with othersStrong verbal and written communication skillsTime Management skills and the ability to prioritize workload based on department and member needsFlexibility to adapt and succeed in a dynamic environmentAbility and drive to provide exceptional service to members and employeesPreferred qualifications/skills:
Conversant with middleware like Mulesoft or Apigee.Experience with KYC/AML & related digital fraud and identification data providersExperience with Alloy or similar data provider aggregator & decision engineExperience with Symxchange or other core interfacesConversant with AWS/Azure, and related application/web server components like app pools & IISBusiness acumen relevant to the department and applications under managementExperience with ITIL and Change ManagementExperience with SFTP & related best practicesBachelor's degree in Information Technology or comparable certificates or experienceExperience with Service now, Jira, and Confluence or other collaboration softwareWorkplace Environment:
Ability to remain in stationary position (standing or sitting) for 90-95% during entire shiftWorking at a computer 90% of the dayUtilizing the phone 40-60%Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasionRepetitive movements, including but not limited to typing, using a mouse, phones, etc.Lift, carry, push or pull up to approximately 30 pounds (cash/coin bags, supplies, etc.)Requires onsite presence based on coordination of work with other employees and/or departments.May require travel to attend on-site meetings/events for collaboration, connection, project work, All-Employee Day, etc.
Required Work Schedule:
Schedules vary based on the needs of the business and flexible based on the needs of the employee's day, but an 8-hour day will typically fall between 7am-7pm M-F CST with on call rotations for after-hours and weekend support of unplanned outages and after hours work for planned upgrades and maintenance. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.
This position will have the opportunity to be based remotely, but does require onsite presence in St. Paul, MN for quarterly meetings and project initiatives as needed. Additionally travel to vendor locations may be required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)