Dexian
Escalation Specialist
Dexian, Salt Lake City, Utah, United States, 84193
Job Title: Escalation RepresentativeLocation : Salt Lake City UTDuration of Assignment : Seasonal RolePay Range : $21.00/hr to $22.00/hr
Job Description:3+ years of Complaint Resolution experience in a Financial Services environment, will also consider Insurance industry experience (customer service).Strong communication skills with the ability to de-escalate customers over the phone (expect 5+ high level calls per day)Ability to communicate effectively through writing and emails**Apply right away for consideration**
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Job Description:3+ years of Complaint Resolution experience in a Financial Services environment, will also consider Insurance industry experience (customer service).Strong communication skills with the ability to de-escalate customers over the phone (expect 5+ high level calls per day)Ability to communicate effectively through writing and emails**Apply right away for consideration**
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.