Los Rios Community College District
Information Technology Specialist II - Microcomputer Support (50%)/Network Suppo
Los Rios Community College District, Sacramento, California, United States, 95828
Position SummaryMicrocomputer Support:
This is an experienced Information Technology Specialist I or equivalent who has broad levels of responsibility, works in more complex system environments, works with multiple PC platforms and operating systems, or is primarily responsible for a major technical area. Incumbent performs duties with minimal supervision.
Network Support: This is an experienced Information Technology Specialist I or equivalent who has broad levels of responsibility, works in more complex system environments or is primarily responsible for a major technical area. The incumbent performs duties with minimal supervision
For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting
click here .
Typical DutiesMicrocomputer Support:Determines requirements, installs, configures and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. Assists end users with hardware and software applications and/or network usage problems and provides problem resolution; troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and/or used components; and troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems. Serves as technical advisor to college and District staff; assists staff with the planning for new systems or system upgrades; works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity; and determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and/or faculty. Develops specifications, descriptions, and operating instructions; performs system analysis on projects of moderate scope; and resolves network connectivity problems on local area network. Manages active directory objects, network shares and network services. Performs first-level problem resolution as assigned by help desk; ensures microcomputers and servers are in compliance with licenses and copyright laws; and researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials. Maintains a depot of spare components for microcomputer repair; surpluses microcomputers and related components; mentors and oversees the work of student assistants and junior technicians; and updates and maintains industry knowledge as related to job functions.
Network Support:Installs and maintains network components in the organization wide network. Assists end users with hardware and software applications and/or network usage; troubleshoots system problems to provide continued operation; and serves as technical advisor to college and District staff. Develops specifications, descriptions, and operating instructions. Performs system analysis on projects of moderate scope. Works with campus and District technicians, specialists, and analysts to implement and maintain needed connectivity; resolves network connectivity problems; and maintains network availability, performance, and security. Ensures compliance with license and copyright laws. Researches and evaluates new technology. Performs related duties as required.Minimum QualificationsEXPERIENCE/EDUCATION:
An Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and two years in class of Information Technology Specialist I;
OR , an Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and four years experience directly related to job duties;
OR , a combination of training and/or experience totaling six years that is likely to have provided the required level of knowledge and abilities. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.( Experience Requirement : One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
Education Requirement:
One year of education is equal to 30 semester units.)Education must be from an accredited institution.
Application InstructionsApplicants applying to this position are REQUIRED to complete and submit:
A Los Rios Community College District ApplicationResume or Curriculum VitaeLetter of Interest
NOTES:Applications submitted without all required documents, listed above, will be disqualified.Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.Applicants are required to submit official transcripts within 60 days of the time of hire.Graduate advising documents and grade reports will not be accepted as official transcripts.Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.Foreign transcript evaluations are
ONLY
accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations
click here.
Do not submit additional materials that are not requested.
This is an experienced Information Technology Specialist I or equivalent who has broad levels of responsibility, works in more complex system environments, works with multiple PC platforms and operating systems, or is primarily responsible for a major technical area. Incumbent performs duties with minimal supervision.
Network Support: This is an experienced Information Technology Specialist I or equivalent who has broad levels of responsibility, works in more complex system environments or is primarily responsible for a major technical area. The incumbent performs duties with minimal supervision
For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting
click here .
Typical DutiesMicrocomputer Support:Determines requirements, installs, configures and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. Assists end users with hardware and software applications and/or network usage problems and provides problem resolution; troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and/or used components; and troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems. Serves as technical advisor to college and District staff; assists staff with the planning for new systems or system upgrades; works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity; and determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and/or faculty. Develops specifications, descriptions, and operating instructions; performs system analysis on projects of moderate scope; and resolves network connectivity problems on local area network. Manages active directory objects, network shares and network services. Performs first-level problem resolution as assigned by help desk; ensures microcomputers and servers are in compliance with licenses and copyright laws; and researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials. Maintains a depot of spare components for microcomputer repair; surpluses microcomputers and related components; mentors and oversees the work of student assistants and junior technicians; and updates and maintains industry knowledge as related to job functions.
Network Support:Installs and maintains network components in the organization wide network. Assists end users with hardware and software applications and/or network usage; troubleshoots system problems to provide continued operation; and serves as technical advisor to college and District staff. Develops specifications, descriptions, and operating instructions. Performs system analysis on projects of moderate scope. Works with campus and District technicians, specialists, and analysts to implement and maintain needed connectivity; resolves network connectivity problems; and maintains network availability, performance, and security. Ensures compliance with license and copyright laws. Researches and evaluates new technology. Performs related duties as required.Minimum QualificationsEXPERIENCE/EDUCATION:
An Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and two years in class of Information Technology Specialist I;
OR , an Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and four years experience directly related to job duties;
OR , a combination of training and/or experience totaling six years that is likely to have provided the required level of knowledge and abilities. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.( Experience Requirement : One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
Education Requirement:
One year of education is equal to 30 semester units.)Education must be from an accredited institution.
Application InstructionsApplicants applying to this position are REQUIRED to complete and submit:
A Los Rios Community College District ApplicationResume or Curriculum VitaeLetter of Interest
NOTES:Applications submitted without all required documents, listed above, will be disqualified.Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.Applicants are required to submit official transcripts within 60 days of the time of hire.Graduate advising documents and grade reports will not be accepted as official transcripts.Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.Foreign transcript evaluations are
ONLY
accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations
click here.
Do not submit additional materials that are not requested.