TechnoGen
Salesforce Lead
TechnoGen, Mc Lean, Virginia, us, 22107
Position - Associate Director of Salesforce Development/Lead Salesforce Developer [C]
Location - Remote in USA (Remote on EST; potential travel to client site once (unlikely)
Mandatory Skills - Salesforce Field Service (FSL) required, 5 years in a leadership role of Salesforce development teams, 7 years of experience in IT applications, Dynamics CRM is a HUGE plus, Healthcare experience is a plus
Contract C2C Job
Job Description
We are looking for a
Associate
Director of Salesforce Development.
This positionis
remote 12+ month contract opportunity.
What You'll DoServe as the primary technical architect and trusted colleague for Salesforce, translating clinical and operational goals and requirements into successful technical implementations aligned with company strategyResearch and analyze new features / concepts with Salesforce. execute and document PoC results, and communicate to leadership how this new functionality will achieve business outcomesGather business requirements, document user stories, contribute to business process mapping, and design and implement technology solutions in the Salesforce and CRM domainDevelop strong partnerships with business, enterprise and product architecture, infrastructure, operations, security, and development partners to increase company efficiency and effectivenessOversee end to end delivery and quality of Salesforce projects, ensuring the correct technical solution, configuration, and development is implemented on-time to meet documented requirementsEstablish procedures and ensure proper use of project and release management tools and tactics across cross-functional teams, including user documentation and SOPsDetermine and manage staffing strategy, including leading a team of Salesforce and CRM administrators, developers, and third-party vendors, from recruitment, onboarding, management, coaching, and performance evaluationPrepare and present program-level communications for executives and stakeholdersProvide excellent customer service to meet or exceed expectations during launch or migrationProactively coordinate the validation, documentation, and deployment of new configurations and releases to mitigate risk to the businessDevelop and maintain a network of industry contacts, perform research on industry trends, and make strategic and tactical recommendations to improve business operationsContribute to technology team initiatives and assist with other relevant projects as assignedWhat You'll Need
Required
5+ years in a leadership role of Salesforce development teams7+ years' experience in information technology application or other technical operationsBS or BA Technical Management, Computer Science, Engineering or related field, or equivalent work experience requiredExpert level of knowledge in Salesforce products, ISVs and SIs, including best practices, limitations, and performance considerations of the platform; knowledge of Dynamics CRM a plusAdvanced skills in leadership, change management, and culture changeSolid leadership skills and a willingness to be a player-coach, with a track record of building high-performing teams of developers, analysts, and vendorsHighly developed capabilities in negotiation, facilitation, and consensus buildingExceptional oral and written communication and presentation skillsDemonstrated experience successfully leading large, multi-year, business-critical Salesforce projectsHands-on experience in Agile software delivery modelsExperience in cloud platforms and applications, and experience implementing and integrating at enterprise-scaleHands-on experience in Salesforce administration and development (Apex and Lightning)Working knowledge of data analytics platforms (Tableau)Preferred
Past experience in healthcare a plusMaster's degree in computer science / engineering or related fieldCertified Salesforce Developer or Certified Salesforce Technical Architect
Location - Remote in USA (Remote on EST; potential travel to client site once (unlikely)
Mandatory Skills - Salesforce Field Service (FSL) required, 5 years in a leadership role of Salesforce development teams, 7 years of experience in IT applications, Dynamics CRM is a HUGE plus, Healthcare experience is a plus
Contract C2C Job
Job Description
We are looking for a
Associate
Director of Salesforce Development.
This positionis
remote 12+ month contract opportunity.
What You'll DoServe as the primary technical architect and trusted colleague for Salesforce, translating clinical and operational goals and requirements into successful technical implementations aligned with company strategyResearch and analyze new features / concepts with Salesforce. execute and document PoC results, and communicate to leadership how this new functionality will achieve business outcomesGather business requirements, document user stories, contribute to business process mapping, and design and implement technology solutions in the Salesforce and CRM domainDevelop strong partnerships with business, enterprise and product architecture, infrastructure, operations, security, and development partners to increase company efficiency and effectivenessOversee end to end delivery and quality of Salesforce projects, ensuring the correct technical solution, configuration, and development is implemented on-time to meet documented requirementsEstablish procedures and ensure proper use of project and release management tools and tactics across cross-functional teams, including user documentation and SOPsDetermine and manage staffing strategy, including leading a team of Salesforce and CRM administrators, developers, and third-party vendors, from recruitment, onboarding, management, coaching, and performance evaluationPrepare and present program-level communications for executives and stakeholdersProvide excellent customer service to meet or exceed expectations during launch or migrationProactively coordinate the validation, documentation, and deployment of new configurations and releases to mitigate risk to the businessDevelop and maintain a network of industry contacts, perform research on industry trends, and make strategic and tactical recommendations to improve business operationsContribute to technology team initiatives and assist with other relevant projects as assignedWhat You'll Need
Required
5+ years in a leadership role of Salesforce development teams7+ years' experience in information technology application or other technical operationsBS or BA Technical Management, Computer Science, Engineering or related field, or equivalent work experience requiredExpert level of knowledge in Salesforce products, ISVs and SIs, including best practices, limitations, and performance considerations of the platform; knowledge of Dynamics CRM a plusAdvanced skills in leadership, change management, and culture changeSolid leadership skills and a willingness to be a player-coach, with a track record of building high-performing teams of developers, analysts, and vendorsHighly developed capabilities in negotiation, facilitation, and consensus buildingExceptional oral and written communication and presentation skillsDemonstrated experience successfully leading large, multi-year, business-critical Salesforce projectsHands-on experience in Agile software delivery modelsExperience in cloud platforms and applications, and experience implementing and integrating at enterprise-scaleHands-on experience in Salesforce administration and development (Apex and Lightning)Working knowledge of data analytics platforms (Tableau)Preferred
Past experience in healthcare a plusMaster's degree in computer science / engineering or related fieldCertified Salesforce Developer or Certified Salesforce Technical Architect