Cynet Systems
O9 Consultant - Remote / Telecommute
Cynet Systems, New York, New York, United States,
Job Description:
Work on o9 support in the domain of Supply Planning and Sales Operations.Communicate clearly and accurately requests and requirements to the team.Work closely with Leads and other team members to support the implemented solutions.Create and execute workflows and test-cases to document the solved issues.Work closely with o9 Customer Service Team in support activities cross regions and cross time zones to deliver best services (if needed).Prioritize and track support issues to maintain the best practice of the support operations.Identify opportunities for improvement in functional and technical processes related o9Work across different business teams like Merchandising, Planning, Order management, Logistics and Sales to identify and resolve cross team application issues by collaboration with application stakeholder.
Work on o9 support in the domain of Supply Planning and Sales Operations.Communicate clearly and accurately requests and requirements to the team.Work closely with Leads and other team members to support the implemented solutions.Create and execute workflows and test-cases to document the solved issues.Work closely with o9 Customer Service Team in support activities cross regions and cross time zones to deliver best services (if needed).Prioritize and track support issues to maintain the best practice of the support operations.Identify opportunities for improvement in functional and technical processes related o9Work across different business teams like Merchandising, Planning, Order management, Logistics and Sales to identify and resolve cross team application issues by collaboration with application stakeholder.