Functional Analyst I, EPM

Job Description Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. About the team: You could be a member of the Enterprise Performance Management (EPM) Systems Team. Our focus is to streamline processes and remove barriers for our partners across finance & the broader business. We design, develop, and test applications in and around the Oracle Suite. What you will be doing: Manage customer inquiries and resolve support issues for a fast-paced enterprise performance management platform. Troubleshoot problems with software applications and recommend corrective action. Document customer information and recurring technical issues to support product quality programs and product development. Performs analyses of the business goals, objectives and needs of the general business environment for appropriate Worldpay segment, division, group or line of business. Plans and designs business processes and make recommendations and changes to improve and support business systems and activities and to deliver greater effectiveness and efficiency. Utilizes systems and data to resolve business issues in the most effective and productive manner. Systems such as Oracle EPBCS, Oracle FCC, Oracle Freeform, Oracle Narrative Reporting, Alteryx, & the general Oracle Suite. What you bring: Bachelor's degree in finance or related field, will consider equivalent amount of experience in lieu of the degree. At least one year of experience analyzing business goals, objectives and needs of the business environment. At least one year of experience using any of the following systems: Oracle, Hyperion Essbase, Narrative Reporting or Alteryx Worldpay perks - what we'll bring for you We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in yo