Curaleaf
Director, IT Business Integration
Curaleaf, Chicago, Illinois, United States, 60290
Title:
Director, IT Business Integration
Job Type:
Full-Time / Exempt
About the Role:
The Director, Business Integration, is responsible for analyzing, designing, and optimizing business processes to enhance efficiency within a transformation portfolio. This role involves documenting current processes, collaborating on target states, establishing timelines, tracking progress, and addressing issues throughout the transformation. Additionally, the director will initiate and oversee technical projects that support automation efforts. Working closely with change management teams, the director ensures consistent messaging and collaboration to standardize business processes across the regional organization.
What You’ll Do:
Lead a cross-functional team to foster a collaborative and high-performance work environment.
Analyze and document current business processes for clear end-to-end understanding using a storyboard approach.
Develop and standardize end-to-end processes through workshops, documentation, training, and effective communication plans.
Provide training and support to Operations, promoting the adoption of best practices.
Monitor and measure the effectiveness of process improvements, making adjustments as necessary.
Manage technical projects related to business and process improvement initiatives, overseeing timelines, budgets, and resource allocation.
Collaborate with cross-functional teams to ensure alignment and consistency in processes to meet business objectives.
Work with the product team to communicate process optimization needs and evaluate the impact of proposed changes.
Guide team members to ensure adherence to established processes and procedures.
Stay updated on advancements in process improvement methodologies, AI trends, and automation technologies.
Coach and develop team members to cultivate a strong organizational culture.
What You’ll Bring:
Bachelor’s degree in Business, Information Technology, Project Management, or a related field.
10 years of leadership, project management, business process analysis, process improvement, customer service, or related experience.
Relevant certifications such as PMP, Six Sigma Black Belt, or equivalent.
Proficiency in process improvement methodologies with a continuous improvement mindset.
Strong leadership skills with the ability to manage teams and drive organizational change.
Customer-focused mindset with a commitment to improving processes for enhanced customer satisfaction.
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Director, IT Business Integration
Job Type:
Full-Time / Exempt
About the Role:
The Director, Business Integration, is responsible for analyzing, designing, and optimizing business processes to enhance efficiency within a transformation portfolio. This role involves documenting current processes, collaborating on target states, establishing timelines, tracking progress, and addressing issues throughout the transformation. Additionally, the director will initiate and oversee technical projects that support automation efforts. Working closely with change management teams, the director ensures consistent messaging and collaboration to standardize business processes across the regional organization.
What You’ll Do:
Lead a cross-functional team to foster a collaborative and high-performance work environment.
Analyze and document current business processes for clear end-to-end understanding using a storyboard approach.
Develop and standardize end-to-end processes through workshops, documentation, training, and effective communication plans.
Provide training and support to Operations, promoting the adoption of best practices.
Monitor and measure the effectiveness of process improvements, making adjustments as necessary.
Manage technical projects related to business and process improvement initiatives, overseeing timelines, budgets, and resource allocation.
Collaborate with cross-functional teams to ensure alignment and consistency in processes to meet business objectives.
Work with the product team to communicate process optimization needs and evaluate the impact of proposed changes.
Guide team members to ensure adherence to established processes and procedures.
Stay updated on advancements in process improvement methodologies, AI trends, and automation technologies.
Coach and develop team members to cultivate a strong organizational culture.
What You’ll Bring:
Bachelor’s degree in Business, Information Technology, Project Management, or a related field.
10 years of leadership, project management, business process analysis, process improvement, customer service, or related experience.
Relevant certifications such as PMP, Six Sigma Black Belt, or equivalent.
Proficiency in process improvement methodologies with a continuous improvement mindset.
Strong leadership skills with the ability to manage teams and drive organizational change.
Customer-focused mindset with a commitment to improving processes for enhanced customer satisfaction.
#J-18808-Ljbffr