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Diverse Lynx

Desktop Support Engineer

Diverse Lynx, Streetsboro, Ohio, United States, 44241


Job Description Field Service IT Support: •Workstation Services (e.g., Desktop, Monitors, Printers and laptop) •Breakfix •Desktop/Laptop Hardware related troubleshooting - Create, test and develop current Workstation images. •Prepare and configured new laptops/workstations specifications as assigned •End User Computing (EUC) Device Refresh as part of BAU ( any bulk refresh will be treated as separate project activity) •Works closely with vendors and managed services to maintain systems and services, manage change, and deploy new systems and services •Provide onsite PC repair, virus- and spyware-remediation, maintenance/rejuvenation, data-recovery, networking and upgrades. •Windows upgradations through SCCM agent. •OS and application installation: Windows migrations and deployment of customized images using SCCM •Troubleshoot for Windows and have good working knowledge of Office products; provide printer/fax support •Knowledge of server and network communications equipment, protocols (i.e. DNS and TCPIP), transmission media, security and network

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.