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Inficare

ServiceNow Developer with Retail Domain Exp || Bentonville, AR (Onsite role)

Inficare, Bentonville, Arkansas, United States, 72712


Job Title: ServiceNow Developer with Retail Domain Exp

Job Location: Bentonville, AR (Onsite role)

Job Duration: Long Term Contract

Job Description

Hands on 9 Years of Experience with ServiceNow

- Service now Admin - Certified System administrator (Mandatory) - Must have- Certified implementation specialist ITOM - good to have- Certified SPM - Good to have•Proven self-motivation and a successful track record in IT Service Management (ITSM), IT Operations Management (ITOM) technologies.•Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.•Organized and analytical with the ability to work effectively in a team environment.•Demonstrated ability to implement projects on time to meet project schedules.•Capable of handling multiple priorities in a fast-moving environment.Application Portfolio Management (APM) Expertise:•Essential expertise in Application Portfolio Management (APM).•Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.Technical Proficiency:•Intermediate level experience with ServiceNow implementations.•Understanding of the Common Service Data Model (CSDM)•Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST/SOAP).•Strong communication, presentation, and writing skills.•Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.ServiceNow ITSM Modules:•Hands-on experience in the development and implementation of ServiceNow ITSM modules:•Asset Management•Incident Management•Change Management•CMDB/Discovery•Service Mapping/Dependency Mapping•IT Asset ManagementTechnical Understanding:•Exposure to ServiceNow platform capabilities.•Understanding of technical and functional design requirements related to ServiceNow.Scripting and Automation:•Proficient in creating and managing scripts and workflow.•Experience in one or more scripting languages: JavaScript, Python, PowerShell.ITSM Fundamentals:•Fundamental understanding of ITSM, ITIL•Understanding of CMDB.ServiceNow Scripting Aspects:•Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.•Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.Web Services and Integration:•Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.Customization Skills:•Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.•Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.