NetSuite Administrator

ABOUT FILSON AND SHINOLA In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. ABOUT THE ROLE The NetSuite Administrator will be the primary representative of IT in partnering with the business team to administer, train, and support users in the NetSuite system. The NetSuite Administrator will be critical in end-user training and streamlining processes to utilize the native NetSuite features to its highest capabilities. Key Responsibilities Manage and maintain the NetSuite system, ensuring optimal performance and usage Administer, train, and support users in NetSuite ERP system Organize roles, workflows, and dashboards to meet user needs, collaborate with stakeholders to adopt best practices, enhance the system, and optimize processes using native NetSuite features Collaborate with business and functional partners in identifying areas for process optimization and system enhancements, prioritizing, and specifying requirements Lead implementation and training of new processes to meet evolving business requirements Own, create, maintain, and train to documentation to aid users in understanding and utilizing the system effectively Stay up to date on NetSuite features to provide valuable recommendations for system improvements Prioritize, triage, and drive resolution of support tickets and system alerts QUALIFICATIONS 3 years working with NetSuite, including administration, implementation, upgrades, and integrations in complex organizational settings Proficient in NetSuite ERP modules with a deep understanding of configurations and workflows Knowledge around integrating NetSuite with other systems using web services, middleware solutions, and APIs Understanding of business processes across departments and the ability to translate requirements into system solutions Experience in Agile and scrum methodology PREFERRED QUALIFICATIONS Experience with NetSuite SuiteSuccess Apparel Footwear & Accessories system Strong background in business support and collaboration with excellent attention to detail and problem-solving skills Strong knowledge of global accounting, supply and demand planning, order to cash, and inventory management processes Experience with SuiteApp connectors and/or Boomi Clear communicator that can deliver a message to business and technical audiences in a clear and succinct manner Intrinsically change motivated- driver of process improvements and creator of actionable strategies and plans, able to anticipate obstacles and generate creative solutions to complex obstacles Salary Range: $95,000 - $118,000 depending on experience and location. Bedrock offers generous benefits which include medical, dental & vision insurance, 15 days of paid vacation, 11 paid holidays with 3 additional floating holidays and a 401K match. Note: This job description is not meant to be all-inclusive. Employee may be required to perform other duties to meet the ongoing needs of the organization. Bedrock is an equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination. It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law. Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated. With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.