Field Application Specialist

Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to continuously improve yourself and us working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity so you can grow your career and expand your skills in the long term.Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.The Field Application Specialist for Cytiva is responsible for supporting the commercial team as well as customers to deliver therapeutic solutions to their patients.This position is part of Cell Therapy within the Genomic Medicine organization located in Marlborough, MA and will be a fully remote role. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.What you will do:+ Organize and deliver product demonstrations, training, site visits and follow-ups for customers in the USCAN region.+ Provide pre and post sales technical support to customers and sales teams on products, reagents and cell therapy workflows.+ Develop good long-term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the company.+ Troubleshoot customer technical issues and add value by identifying continuous improvement opportunities in their manufacturing processes and designing and implementing innovative process enhancement.+ Collect customer and market feedback from the field and channel it to internal team and relevant departments.Who you are:+ Degree in Cell Biology, Engineering, or other Life Sciences discipline.+ 2 to 5 years experience within the cell therapy industry.+ 2 to 5 years experience of working in a cell therapy process development lab/GMP facility.+ 1 year demonstrated knowledge and skill in customer service.Travel, Motor Vehicle Record & Physical/Environment Requirements:+ Ability to travel up to 50% travel within territory or locations+ Must have a valid drivers license with an acceptable driving record+ Ability to lift, move or carry equipment up to 20lbIt would be a plus if you also possess previous experience in:+ Cell processing techniques+ Previous knowledge or use of Cytiva Cell Therapy Equipment+ Demonstrates a high standard of written/verbal communication + critical thinkingAt Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.The salary range for this role is $100,000- $120,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.This job is also eligible for bonus/incentive pay.We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Companys sole discretion, consistent with the law.Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 (including applicable boosters) as a condition of employment, subject to reasonable accommodation and applicable law.Join our winning team today. Together, well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.For more information, visit www.danaher.com .Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.