Radiant Church
Location Coordinator - Portage
Radiant Church, Portage, MI, United States
Department: Camps Ops & Admin
Reports to: Location Director
Work schedule: Sunday - Thursday
Job Summary:
The Location Coordinator will provide customer service and administrative assistance that involves overseeing the front desk, office work area, and incoming/outgoing office communication, Team Radiant and next steps at Radiant Church while creating a hospitable office and location culture. Provides administrative support to the Location Director and Location Pastor as directed.
Supervisory Responsibilities:
- None
- A personal relationship with Jesus Christ that results in a life lived in obedience to the will of God as described in the Word of God, evident by spiritual fruit and the desire to grow in the Lord
- Support the works of the ministry of Radiant Church
- Beliefs consistent with Radiant Church's Statement of Faith
- Willing to become, if not already, a member of Radiant Church within 6 months of employment
- Demonstrate a commitment to handling conflict Biblically, following principles in Matthew 18
- Responsible for the overall Office appearance, activities, organization, equipment and supplies. Including but not limited to coordinating repairs, ordering and troubleshooting for items such as: phones, wifi, copier, internal documents, office water, office fridges, mail/packages etc.
- Professionally answer and return phone calls
- Professionally answer the office entrance door
- Oversee, organize, and answer the email website contact submissions
- Hosting guests who are waiting for pastoral appointments
- Recruit, schedule, train and communicate with office volunteers
- Administrative support to Pastoral Care items that include but not limited to Pastor On Call intake, prayer requests, flowers, meals
- Administratively assist with Be Radiant Class and Team Radiant Application Process including but not limited to background check processing, pastoral meeting follow up and welcome to Team Radiant Packet.
- Oversee the next step process that includes but not limited to Radiant Central, First Time Guest Process, Salvation Process, Get Connected inquiries/questions, and Communications Cards
- Administratively assist with Baptism including but not limited to check in, pre service meeting, service baptisms, sending photos and certificates.
- Responsible for overseeing the coordination of groups, groups coaches, and group leaders at the Location and all required administrative tasks; as well as working alongside in unity with other Location Coordinators
- Assisting in the counting process for the Location
- Administratively assist with location café inventory
- Administratively assist with special events that take place at the location
- Assisting the Central Bookstore Coordinator with inventory
- Management of monthly credit card monthly expense process
- Maintain customer confidence and protect operations by keeping information confidential
- Support Team Radiant functions, health, onboarding, and events
- Other duties as assigned
- Strong leadership skills with a proven track record
- Strong oral and written communication skills
- Able to adapt under pressure and to quickly and creatively handle problems as they arise with a positive attitude
- Self starter who takes initiative
- Excellent customer service, organizational, and time management skills
- Proficient in meeting task deadlines and project timeline requirements
- Attention to detail with an eye for excellence
- Respond in a timely manner (within 24 hours) to all ministry related inquiries
- Able to delegate tasks
- Mac OS experience preferred but not required
- Valid driver's license required
- High school diploma or equivalent and 3-5 years of related work experience
- Associates degree preferred
- Must be able to lift up to 30 pounds
- Must be able to remain standing/sitting for long periods of time
- Must be able to bend and twist at the waist