IT Support Technician - Madison

To Apply for this Job Click Here Ready to join a dynamic and fast-paced IT team as an IT Support Technician ? You'll be the go-to expert for solving a variety of technical challenges, from laptop provisioning to troubleshooting complex Windows OS, VPN, and connectivity issues. Based in our Madison office, you'll manage level 2/3 support tickets, working with remote users to resolve critical hardware and software problems. This is a 6-month contract, with the potential for long-term growth If you're a self-starter who thrives in an independent, hands-on role and loves making a real impact, this is the opportunity for you Top Desired Skills: Laptop provisioning & imaging (Lenovo) to get users up and running quickly Expert troubleshooting with Windows OS, Microsoft Teams, Outlook , and Cisco VPN Active Directory skills for user management and group assignments Problem-solver with 2 years of experience handling level 2/3 support tickets Thrive in a high-energy environment , working independently while mentoring others and contributing to process improvements Apply now to take ownership of exciting projects, solve real-world problems, and make a difference from day one CWMad101624.techsupp_1729104816 To Apply for this Job Click Here