IT Business/System Analyst - ERP

Salary: $97,355.00 - $151,381.00 Annually Location : Minneapolis/St. Paul International Airport, MN Job Type: Regular Status Job Number: 2024-01267 Division: Executive Department: Information Technology Opening Date: 10/24/2024 Closing Date: 11/11/2024 3:00 PM Central MN Data Practices: The Metropolitan Airports Commission (MAC) collects information from applicants for the purposes of determining employment suitability. By providing information, MAC will use the information to determine employment suitability. Applicants are not legally required to provide the requested information. However, information not provided, other than race, gender, or disability, may prevent MAC from being able to consider the application or determine the applicant's suitability for the position. The information collected may be classified as public or private data under the MGDPA. "Public" means that data is available upon request. "Private" means the data is only available to the person the information is about, and to those who must see it in the course of conducting MAC business and as otherwise provided for by law. If the applicant becomes a MAC employee, then some of the collected information is required to be shared with a representative union. Position Summary This position is responsible for performing a full range of activities within the Enterprise Resource Planning System (ERP) to ensure operational effectiveness and excellence. This includes working with MAC staff to understand business needs, create technical solutions, address questions of functionality, provide guidance in the development of technical solutions and support the day-to-day operations of the ERP (JDE Enterprise One) used by the MAC. This position is responsible for performing complex design, configuration, testing and debugging in various inter-related modules that include accounting, human resources, real estate, capital asset management and procurement. This position is responsible for providing support to users in these business areas. This position is also responsible for the set up and roll out of new functionalities, recommend JDE best practices for the management and use of the software. To apply: click the "Apply" link located just above the position description, log-in and follow the instructions provided. Questions regarding this position can be directed to Randa Hamid at Randa.Hamidmspmac.org or 612.713.8726 Applications will be accepted until 3:00 p.m. on Monday, November 11, 2024. MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability. Position Description The Business/System Analyst - ERP is accountable for designing and documenting the technical roadmap of the ERP for the business. This includes, following departmental procedures to complete work, recommending changes to departmental processes, and prioritizing work. Subsequently, the Business/Systems Analyst - ERP must anticipate consequences of actions, potential problems or opportunities for change with responsibility for acting decisively in critical situations to circumvent a potential problem. ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the ERP environment with a focus on understanding application functionality as it relates to current and future business requirements. Challenges his/herself to be the subject matter expert on all aspects of the ERP environment. Stays current on ERP technology trends and shifts in the industry. Anticipates and makes plans to accommodate the changes in the industry, technology and business. Facilitates, leads, and champions the successful delivery of solutions focusing on industry standards, best practices, root cause analysis, and training. Whenever possible, creates solutions using standard E1 configuration tools such as processing options and user defined code. Software customization should only be done when standard configuration does not meet business requirements. In collaborative efforts, supports the design of quality systems solutions by preparing functional specifications; identifying and evaluating options; preparing functional specifications; configuring the system; resolving solution issues; serving as a bridge between the business and the application solutions; creating and delivering related user documentation and end-user training. Identifies and recommends business process redesign and application enhancements when appropriate. Works on cross-functional teams consisting of technical and business resources. Provides software quality assurance by creating test plans and scripts; conducting unit and integration testing in conjunction with end-users; provides guidance to end-users with creation of end-user test cases, obtains signoff and acceptance of production changes to maintain a highly available, secure and reliable system. Delivers solutions by mapping functional requirements to existing application configuration and building functional roadmaps based on business requirements for implementing improvements. Facilitates application setup, configuration, and testing as needed to meet business needs. Performs direct end-user support for any issues or questions related to the enterprise applications. Applies and follows IT policies and methodologies such as change management. Lends support to system and component upgrades. Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition and system techniques and controls. Understands the design and functionality of integrations to and from E1 and other applications. Other duties as assigned. RELATIONSHIPS Supervisory - Reports to the Manager of Enterprise Systems and Development. Organizational - Frequent contact with all MAC staff. External Business - Frequent contact with vendors and consultants. Position Requirements Senior Level Individual Contributor (SRIC) Competencies Customer Focus - Building strong customer relationships and delivering customer-centric solutions Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Decision Quality - Making good and timely decisions that keep the organization moving forward Resourcefulness - Securing and deploying resources effectively and efficiently Ensures Accountability - Consistently achieving results, even under tough circumstances Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Values Differences - Recognizing the value that different perspectives and cultures bring to an organization Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences Persuades - Using compelling arguments to gain the support and commitment of others Courage - Stepping up to address difficult issues, saying what needs to be said Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Being Resilient - Rebounding from setbacks and adversity when facing difficult situations Minimum Requirements High school diploma or equivalent. Five years of direct experience with JD Edwards. Experience supporting end-users with resolving system issues and implementing changes within JD Edwards. Experience performing business analyst activities such as issue identification, gathering requirements, business process design, influencing direction and usage of software tools. Experience in the development of system documentation and procedures. Completion of at least one implementation cycle such as a tools release or upgrade. Experience in the successful implementation, configuration, management, and maintenance of JDE applications. Experience with one or more of the following modules: Financials (GL, AP, AR), Job Cost, Fixed Assets, Real Estate Management, HCM, Payroll, Employee Self Service, Capital Asset Management, Procurement, Requisition Self Service, and Sales Order Management. Solid interpersonal skills, technically curious and self-motivated. Ability to understand and communicate technical information to the end-users in an easily understood manner. Valid driver's license. Reliable vehicle to commute between job sites. Desirable Requirements Bachelor's degree in management information systems, Computer Science, Business Administration or equivalent experience. Ability to drive initiatives through presentation, facilitation, and communication skills. Experience with User Defined Objects and Orchestrations. Experience with databases such as SQL or SharePoint. Experience with BI-Publisher, Reports Now or All Out. Experience implementing role-based system security. EnterpriseOne development experience with JDE Tools and business functions. Experience with UKG / Kronos System Administrator. Your health. Your time. Your future. Good pay is only the beginning. See the many and generous the Metropolitan Airports Commission offers to employees. 01 I became of aware of this opportunity through: Job Interest Card Notification MAC Employee MAC Web Site LinkedIn GovernmentJobs.com Indeed.com Other 02 This position is eligible for a hybrid work schedule after two months of service. MAC's hybrid work schedule includes two days remote and three days onsite. One of the onsite days must be a Monday or Friday.I am aware of this policy and remain interested in this position. Yes No 03 Do you have a high school diploma or equivalent? Yes No 04 Do you have five years of direct experience with JD Edwards? Yes No 05 Do you have experience supporting end-users with revolving system issues and implementing changes within JD Edwards? Yes No 06 Do you have experience performing business analyst activities such as issue identification, gathering requirements, business process design, influencing direction and usage of software tools? Yes No 07 Please describe your experience performing business analyst activities such as issue identification, gathering requirements, business process design, influencing direction and usage of software tools. If you do not have this experience, please type N/A. 08 Do you have experience in the development of system documentation and procedures? Yes No 09 Have you completed at least one implementation cycle such as a tools release or upgrade? Yes No 10 Please describe your experience completing an implementation cycle, such as a tools release or upgrade. If you do not have this experience, please type N/A. 11 Do you have experience in a successful implementation, configuration, management, and maintenance of JDE applications? Yes No 12 Please describe your experience with a successful implementation, configuration, management, and maintenance of JDE applications. 13 Do you have experience with any of the following module(s): Financials (GL, AP, AR), Job Cost, Fixed Assets, Real Estate Management, HCM, Payroll, Employee Self Service, Capital Asset Management, Procurement, Requisition Self Service, Sales Order Management? Yes No 14 Please list any module(s) listed above that you have worked with. If you do not have any experience with any modules, please type N/A. 15 Do you have a valid driver's license and reliable vehicle to commute between job sites? Yes No 16 Do you have a bachelor's degree in Management Information Systems, Computer Science, Business Administration or equivalent experience? Yes No 17 Please choose the option(s) below that best relate to your experience. Ability to drive initiatives through presentation, facilitation, and communication skills. Experience with User Defined Objects and Orchestrations. Experience with databases such as SQL or SharePoint. Experience with BI-Publisher, Reports Now or All Out. Experience implementing role-based system security. EnterpriseOne development experience with JDE Tools and business functions. Experience with UKG / Kronos System Administrator. 18 Please describe any experience you have with the above options you chose. if you do not have any of the experience listed above, please type N/A. Required Question