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TEKsystems

Helpdesk Support Technician

TEKsystems, Lincoln University, Pennsylvania, United States, 19352


Description: Our client is looking for potential helpdesk resources to provide support to students, faculty, and staff. Troubleshooting hardware and software tickets mainly in the windows environment. They will be apart of a fairly small team support hundreds of end users onsite and remotely. This will be a Monday through Friday first shift role. Skills: Help desk support, Help desk, Windows 10, Support, Troubleshooting, Customer service, Service desk, Active directory, Hardware, Technical support, Ticketing system, Desktop, Phone support, Imaging, Deployment, Password reset Top Skills Details: Help desk support,Help desk,Windows 10,Support,Troubleshooting,Customer service,Service desk,Active directory,Hardware,Technical support,Ticketing system Additional Skills & Qualifications: Mainly a Windows environment but experince with Mac and Jamf would be a plus as well. Experience Level: Entry Level o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.