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Phiture

Platform Engineer II | Platform Team

Phiture, San Francisco, California, United States, 94199


Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As part of the Cloud Platform Engineering team, you will be building Five9’s Classic on-prem and Modern SaaS platform. An ideal candidate for us is an experienced engineer who is passionate about building high-performance cloud platforms with an automation-first mindset and is a brilliant problem solver and a creative self-starter.

Key Responsibilities:

Be part of Cloud Platform Infrastructure Team, focused on building on-prem and hybrid-cloud solutionsBuild automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of on-prem and Cloud Native applicationsEnable all Five9 development teams with on-prem and Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HADesign and build secure, highly scalable, enterprise-grade platform servicesDocument and communicate clearly architecture and implementation solutionsWork closely with product managers, architects, testers, and development teamsTroubleshoot and support current Cloud platform in productionExpertise to Debug & Support Production issuesKey Qualifications:

3+ years of professional DevOps / production operations experience2+ years of Cloud Native application delivery experienceHands-on experience with Kubernetes, CI/CD tools like GitLab, TeamCityIntimate knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure)Hands-on experience working on core Cloud services – compute, storage, network, virtualization, Identity and Access Management (IAM)Experience in Infrastructure as Code (IaC), responsible for building robust platforms using automationKnowledge of Linux-based systems and runtimesDevelopment experience in one or more programming languages - Python, Terraform, Java, etc.Experience level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalentDevOps mindset and familiarity with the concept of Site Reliability Engineering – inherent sense of ownership through the development and deployment lifecycleSome experience working with at least 1 or more Cloud Provider automation toolsYou understand what it takes to run mission-critical software in productionAbility to prioritize tasks, work independently and collaboratively in an agile environmentBenefits:

Five9 SharesBonus Scheme10% Flex BenefitMeal AllowanceMedical InsuranceLife Insurance25 day Annual Leave + Public HolidaysFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here:

https://www.five9.com/pt-pt/legal .

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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