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Aulani, A Disney Resort & Spa

Recreation Host/Hostess -Full Time (Japanese Speaking), $25.95/Hour

Aulani, A Disney Resort & Spa, Kapolei, Hawaii, United States, 96707


Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:100% full coverage of healthcare for you and your eligible dependentsTuition paid upfront at network schoolsFree lunchFree parkingFree theme park admission and much more!Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.Responsibilities : Ensure the safety of Guests, may be a first responder to emergency situationsWelcoming cabana Guests and providing a sense of arrivalMaintain overall upkeep of all cabanasAssist with clearing pool deck of used towels, lifejackets, and trashPolitely ensure adherence to rules and safety guidelines in the Recreation locationsGreet Guests with positive, friendly and helpful attitudeProactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areasFrequent walking/standing/pushing/pullingFrequent bending/twisting and kneelingFrequent use of handsStrong observational skills to proactively identify Guest needs and ensure safety guidelines are being followedWorks indoors and outdoors in all kinds of weather including extreme temperatures and high humidity Basic Qualifications : Proficient in English and Japanese Language RequiredStrong verbal communication skills able to positively engage with guests, team members and managementEnthusiastic about interacting with, assisting, and receptive to all guestsProactive in anticipating guest needsMust be able to complete repetitive tasks while maintaining qualityResponsible and matureEnergetic and comfortable giving and taking feedbackProlonged standing for two to three hours at a time and heavy lifting may be requiredYou must be at least 18 years of age to be considered for this roleAVAILABILITY REQUIREMENTS:Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the trainingMust be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special eventsThis role is Full-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays Preferred Qualifications: Previous experience in a Hotel/Resort environmentPrevious cabana or pool service experienceKnowledgeable about Resort and surrounding areasKnowledge of Hawaiian/Japanese language preferredPrevious experience in hospitality or tourism related role on the Hawaiian Islands preferredFull availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred Additional Information : SCHEDULE AVAILABILTYFull-time - Full availability is required seven (7) days per week, including weekends and holidays per business needsOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.SUBMITTING YOUR APPLICATIONAfter clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.Keyword: AULANI CASTINGThe pay rate for this role in Hawaii is $25.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.