Health & Human Services Comm
Systems Analyst IV
Health & Human Services Comm, Austin, Texas, us, 78716
Job Description:Systems Analyst IV works under the general supervision of the Behavioral Health Services Application Group Manager. The Systems Analyst IV performs systems analysis work which includes the technical planning, design, and implementation of new and revised information system functions supporting the HHSC Division for Behavior Health Services. Responsibilities include: Participation in project plans; the analysis, design, programming, testing and documentation of system features, training new personnel, enforcing HHSC standards and procedures, coordination of projects with users and other internal and external IT groups and providing technical assistance to both internal and external stakeholders. This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.
Hybrid work schedule available: 4 days telework/1 day on site
Essential Job Functions:Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.1. Assists in development of project documentation based on HHSC/DIR requirements. Assists in the development of application on-line help. Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system.Will serve as a technical expert responsible for working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle. (30%)2. Ensures that design complies with HHSC standards (5%)3. Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (25%)4. Provide status reports on enhancement activities and resolution of issues impacting system. Notify immediate manager and technical lead of critical issues impacting the system's ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments through the use of a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers. (25%)5. Facilitate information sharing to ensure knowledge transfer and the elimination of single points of failure for an information system. This will be done through one-on-one discussions, group sessions to review system documentation, preparation of documentation illustrating system architecture, workflows and dependencies for project deliverables. Update immediate supervisor, other management team members and system stakeholders as needed regarding recommended implementation strategies and solutions. (10%)6. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge Skills Abilities:Knowledge of Software Development Life Cycle (SDLC) principals and procedures.Knowledge of common practices and techniques for the electronic exchange of data.Knowledge of database management systems such as Sybase, Oracle and/or SQL ServerKnowledge of information systems project methodologiesKnowledge website and database development processes and practicesKnowledge of and familiarity with the Visual Studio development suite.Knowledge of testing principles and methodologiesSkill in working collaboratively with multiple stakeholders to achieve consensus and common goals.Skill in working collaboratively with website and database developersSkill in planning, scheduling and prioritizing work assignmentsSkill in written and verbal communicationsSkill in writing and testing code, including new and maintenanceSkill in System Use Cases development and identify potential root causes to system issues.Skill in software tools such as MS Azure DevOps, MS Team Foundation Server, or similarAbility to analyze problems and develop solutions to correct the problemsAbility to analyze functional/design requirements and to develop solutions to implement the requirementsAbility to perform detailed work accurately and in accordance with standardsAbility to work and communicate effectively with othersAbility to meet deadlines and work on projects with changing priorities
Registration or Licensure Requirements:
Initial Selection Criteria:Graduation from an accredited four-year college or university in Engineering or Computer Science. May substitute direct work experience on a year-for-year basis. Minimum of 6 years' experience as a Systems Analyst or similar job function.Experience working collaboratively with multiple stakeholders to achieve consensus and common goals.Experience working collaboratively with website and database developers.Experience in planning, scheduling, and prioritizing work assignmentsExperience in written communication as observed from a complete, well written and organized application.Experience in writing and testing code, including new and maintenance.Experience in analyzing functional/design requirements and to develop solutions to implement the requirements.Experience in the use of Micro Focus Unified Functional Testing (UFT), Katalon, Selenium or other similar test automation tools
Additional Information:Preferred Skills/Experiences:•Project Management tools such as MS Azure DevOps, MS Team Foundation Server, or similar•Wireframe collaboration tools such as Axure, MarvelApps, or similar•Skill in the use of Micro Focus Unified Functional Testing (UFT), Katalon, Selenium or other similar test automation tools
MOS Code:Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, IT, 275, 0171, 3D0X2. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS
Hybrid work schedule available: 4 days telework/1 day on site
Essential Job Functions:Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.1. Assists in development of project documentation based on HHSC/DIR requirements. Assists in the development of application on-line help. Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system.Will serve as a technical expert responsible for working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle. (30%)2. Ensures that design complies with HHSC standards (5%)3. Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (25%)4. Provide status reports on enhancement activities and resolution of issues impacting system. Notify immediate manager and technical lead of critical issues impacting the system's ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments through the use of a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers. (25%)5. Facilitate information sharing to ensure knowledge transfer and the elimination of single points of failure for an information system. This will be done through one-on-one discussions, group sessions to review system documentation, preparation of documentation illustrating system architecture, workflows and dependencies for project deliverables. Update immediate supervisor, other management team members and system stakeholders as needed regarding recommended implementation strategies and solutions. (10%)6. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge Skills Abilities:Knowledge of Software Development Life Cycle (SDLC) principals and procedures.Knowledge of common practices and techniques for the electronic exchange of data.Knowledge of database management systems such as Sybase, Oracle and/or SQL ServerKnowledge of information systems project methodologiesKnowledge website and database development processes and practicesKnowledge of and familiarity with the Visual Studio development suite.Knowledge of testing principles and methodologiesSkill in working collaboratively with multiple stakeholders to achieve consensus and common goals.Skill in working collaboratively with website and database developersSkill in planning, scheduling and prioritizing work assignmentsSkill in written and verbal communicationsSkill in writing and testing code, including new and maintenanceSkill in System Use Cases development and identify potential root causes to system issues.Skill in software tools such as MS Azure DevOps, MS Team Foundation Server, or similarAbility to analyze problems and develop solutions to correct the problemsAbility to analyze functional/design requirements and to develop solutions to implement the requirementsAbility to perform detailed work accurately and in accordance with standardsAbility to work and communicate effectively with othersAbility to meet deadlines and work on projects with changing priorities
Registration or Licensure Requirements:
Initial Selection Criteria:Graduation from an accredited four-year college or university in Engineering or Computer Science. May substitute direct work experience on a year-for-year basis. Minimum of 6 years' experience as a Systems Analyst or similar job function.Experience working collaboratively with multiple stakeholders to achieve consensus and common goals.Experience working collaboratively with website and database developers.Experience in planning, scheduling, and prioritizing work assignmentsExperience in written communication as observed from a complete, well written and organized application.Experience in writing and testing code, including new and maintenance.Experience in analyzing functional/design requirements and to develop solutions to implement the requirements.Experience in the use of Micro Focus Unified Functional Testing (UFT), Katalon, Selenium or other similar test automation tools
Additional Information:Preferred Skills/Experiences:•Project Management tools such as MS Azure DevOps, MS Team Foundation Server, or similar•Wireframe collaboration tools such as Axure, MarvelApps, or similar•Skill in the use of Micro Focus Unified Functional Testing (UFT), Katalon, Selenium or other similar test automation tools
MOS Code:Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 25B, IT, 275, 0171, 3D0X2. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS