IT Technician, West Yellowstone

**The Opportunity**Delaware North is hiring a full-time or part-time IT Technician to join our team at our West Yellowstone properties, in Montana. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at West Yellowstone properties. If you are an IT Administrator that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, data, communications, hardware, and networks, you will fit right into our collaborative team! Apply now.**Pay**$21.00 - $26.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .**Benefits**We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:+ Weekly pay+ Employee assistance program+ Training and development opportunities+ Employee discounts+ Flexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.**Responsibilities**+ Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems+ Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North+ Set up and maintain computer software and hardware, user account and computer configurations for team members+ Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events+ Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process**Qualifications**+ No high school diploma or GED required+ Minimum 1 year experience in a technical support role+ Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows+ Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry+ Team-oriented and able to prioritize job responsibilities+ Ability to work a flexible schedule, including nights, weekends, and holidays**Shift Details**Monday to FridayWeekendsEvenings as neededHolidaysOn call8 hour shiftOvertime as needed**Who We Are**Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.