Johnson Controls
Fire Alarm Service Technician
Johnson Controls, Richmond, Virginia, United States, 23214
Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.
We are committed to make a difference.
What we offer:Competitive Starting Pay
Paid Training
Tuition reimbursement
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
How you will do itFollow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipmentService, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnellRead and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manualsExhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfactionComplete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computersObtain customer signature upon completed service call assignmentParticipate in a scheduled On-call rotationHelp to train or mentor others on the service teamPerform other duties as assigned
What we look forRequired3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
Knowledge of test equipment, multi-meter, digital analyser, and commissioning devices
High School Diploma or equivalent
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Ability to work flexible hours including weekends to meet customer requirements
Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and always follow safety guidelines and procedures
Strong organizational skills, positive attitude, and an ability to learn quickly
Possess a valid driver’s license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
PreferredNICET Level II certification
#TechHiring
We are committed to make a difference.
What we offer:Competitive Starting Pay
Paid Training
Tuition reimbursement
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Responsible to contact customer representative and ascertain equipment/systems problems. Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
How you will do itFollow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipmentService, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnellRead and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manualsExhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfactionComplete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computersObtain customer signature upon completed service call assignmentParticipate in a scheduled On-call rotationHelp to train or mentor others on the service teamPerform other duties as assigned
What we look forRequired3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
Knowledge of test equipment, multi-meter, digital analyser, and commissioning devices
High School Diploma or equivalent
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Ability to work flexible hours including weekends to meet customer requirements
Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and always follow safety guidelines and procedures
Strong organizational skills, positive attitude, and an ability to learn quickly
Possess a valid driver’s license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
PreferredNICET Level II certification
#TechHiring