Program Manager

This program requires US Citizenship or Green Card (Lawful Permanent Residents)

Position Description: The client is seeking a Program Manager to oversee their partnerships with higher education institutions across Massachusetts. The organization is committed to working with institutions to offer IT internships and projects in Artificial Intelligence (AI), Data Science, and Cybersecurity. The client believes these partnerships can provide unique opportunities to bring the Client and IT students together to find technology solutions that enhance services for MA citizens.

The Program Manager will lead partner development efforts, act as a liaison between higher education institutions and the organization, oversee the planning and operational activities tied to specific projects, and ensure the success of each program from the student and organizational perspectives.

Higher Education Partnerships Include:

• AI Cohort: The client is looking to leverage student talent and explore the potential of generative Al applications in state government. These partnerships will involve close collaboration with Commonwealth policy and technical staff, university staff, and student cohorts. Students are paid under this partnership, and the university participates in supervising and administering the program.
• Data Academic Partnership: The client is looking to leverage student talent to work on data science projects within the state government. In this model, higher education institutions provide a cohort of students to work on selected data-centric projects identified by the Commonwealth. Students receive course credit, and the university participates in supervision and administration.
• Fellowship: The client recruits and selects individual students to join one of our IT teams for a specific period. EOTSS supervises the student and program in this partnership, and the University pays the students.
• Summer Internship: The client recruits and selects individual students to join one of our IT teams over 10 weeks in the summer. They supervise the students, administer the program, and pay them.

Program Manager Responsibilities:

AI Cohort and Academic Partnerships:

• Identify Commonwealth use cases in areas of Artificial Intelligence, Data, and Cybersecurity
• Survey Secretariats to gather interest in higher education partnerships within each technology area
• Coordinate meetings with departments to vet use cases, forecast, and assess the feasibility of partnerships
• Determine resource allocation and team capacity for supporting interns
• Work with EOTSS leadership to select final projects
• Manage and coordinate all higher education initiatives:
• Coordinate with school and business to finalize use cases and build out project plans with milestones
• Work with the Commonwealth supervisor to manage logistics and schedules and ensure student readiness
• Assist with any other planning and coordination that is needed
• Act as liaison between higher education institutions and the business
• Ensure timely delivery of final deliverables
• Communicate regularly to key stakeholders
• Conduct an in-progress assessment of student success within the Commonwealth work environment, adjust as necessary, ensure the project is on track, and address any challenges or roadblocks
• Manage program administration and coordination
• Maintain accurate records of partnership agreements, communications, and activities
• Prepare detailed status reports on all partner programs, including progress, outcomes, and impact
• Communicate insights to senior and executive-level leadership
• Collaborate with the Finance department to ensure partnership activities are within budget
• Fellowship and Summer Internship Programs
• Partner with the recruitment team and hiring managers to coordinate the recruitment, selection, and placement of Fellows and interns
• Develop and maintain relationships with higher education institutions to identify and promote student internship and Fellowship opportunities
• Create, implement, and oversee summer program activities, including manager showcases, outings, meetings with the Secretary and other Executive leadership, and final presentations
• Ensure quality work experiences for students by partnering with the IT business to develop and oversee initiatives that complement and enhance students’ academic and professional goals
• Conduct an in-progress assessment of student success within our work environment and evaluate their overall experience through surveys
• 3-5 years in partnership development, program management, or related roles
• Prior Government experience is preferred
• In-depth understanding of partnership development and management within higher education
• Demonstrated knowledge of technologies and IT areas such as Artificial Intelligence, Data, and Cybersecurity
• Ability to serve as the primary technical lead and liaison between the organization and higher education partners, guiding technical discussions and translating complex technical concepts for various stakeholders to facilitate successful collaborations
• Proven ability to plan, execute, and oversee projects
• Strong interpersonal skills, adept at fostering and maintaining effective collaboration, trust, teamwork, and respect
• Excellent time-management and organizational abilities, adept at managing multiple priorities
• Proven ability to identify issues, analyze data, and develop practical solutions
• Proficiency in Microsoft Office Suite and project management tools
• Understanding of budget and financial management
• Extensive experience in the technology sector with a strong understanding of industry trends and terminology

Position Details:

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.

• Benefits (Regular, Full Time Employees):
  1. Medical, Dental, and Vision offerings
  2. Weekly Direct Deposit
  3. Paid Holidays and Personal Time Off
  4. 401(k) with match
  5. Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
  6. Pre-Paid Legal and Employee Assistance Programs
  7. Northwest Federal Credit Union Membership
  8. BB&T @ Work Program

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans