Creative Financial Staffing
Accounts Receivable Specialist
Creative Financial Staffing, Lansing, MI, United States
An Accounts Receivable Specialist is responsible for managing and overseeing the billing and collection of payments owed to a company for goods or services provided. Their role is crucial in maintaining a healthy cash flow and ensuring timely collection of customer payments. Below are some of the key responsibilities and skills associated with the position:
Responsibilities:- Invoicing: Generate and send invoices to customers based on the goods/services provided.
- Payment Tracking: Monitor incoming payments, ensuring they are posted to the correct accounts.
- Collections: Follow up with customers on overdue accounts via phone calls, emails, and written correspondence.
- Account Reconciliation: Reconcile customer accounts, resolving discrepancies or disputes.
- Reporting: Prepare reports on accounts receivable status, including aging reports and delinquency summaries.
- Customer Communication: Respond to inquiries related to invoices, payment terms, and account statuses.
- Record-Keeping: Maintain accurate records of all transactions and ensure compliance with company policies and financial regulations.
- Credit Management: Evaluate customer creditworthiness and establish credit limits when necessary.
- Process Improvements: Suggest and implement improvements to the accounts receivable process to increase efficiency.
- Attention to Detail: Ensures accuracy in billing, posting, and reconciliations.
- Communication: Strong verbal and written communication skills for interacting with customers and internal teams.
- Organizational Skills: Ability to manage multiple accounts and prioritize tasks effectively.
- Problem-Solving: Resolving billing discrepancies and finding solutions for past-due accounts.
- Financial Software: Proficiency with accounting software (e.g., QuickBooks, SAP, or Oracle) and Excel for managing data and reporting.
- Customer Service: Maintaining positive relationships with customers while ensuring timely payments.
- Negotiation: Handling discussions related to payment terms or overdue balances diplomatically.
If you're thinking of pursuing or enhancing your role in this field, or if you want more specific advice about certain aspects, feel free to ask!