Software Guidance and Assistance, Inc.
UX Researcher
Software Guidance and Assistance, Inc., Lehi, Utah, United States, 84043
Software Guidance & Assistance, Inc., (SGA), is searching for a
UX Researcher
for a
contract
ssignment with one of our premier
SaaS
clients in
remote role.
s a User Researcher at client User Labs, you will play a crucial role in conducting research studies and guiding stakeholders through the process. Our typical research study turnaround time is approximately 25 days, so we value researchers who are highly organized and independent.
Responsibilities
:
Conduct research studies, ranging from ethnographic explorations to 1-on-1 interviews and usability studies.Understand the needs of product teams and translate them into a well-defined research plan.Perform short, iterative studies and deliver results promptly.Produce comprehensive research reports and actionable recommendations, collaborating closely with the AEM PM/Eng teamFocus Areas:
Grouping customers/users in cohortsOrg-Personas: (single brand, multi-country; multi brand, multi-country, etc.)Jobs to be done: create experience/content using modular hero content with approvalsGroup by setup: AMS vs Coud, Sites & Assets vs Sites only, etc.
Required
Skills
:
Proficiency in running research studies, including various methodologies (ethnography, interviews, usability testing).bility to independently manage research projects and meet deadlines.Strong communication skills to translate product team requirements into effective research plans.Experience creating research reports and recommendations, with guidance from a research lead.Education/Experience: Working as a researcher for 5+ years
Preferred
Skills
:
Familiarity with Airtable.Knowledge of at least one user research tool (e.g., UserZoom, Usertesting, Maze).Proficiency in SharePoint and Office 365
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
UX Researcher
for a
contract
ssignment with one of our premier
SaaS
clients in
remote role.
s a User Researcher at client User Labs, you will play a crucial role in conducting research studies and guiding stakeholders through the process. Our typical research study turnaround time is approximately 25 days, so we value researchers who are highly organized and independent.
Responsibilities
:
Conduct research studies, ranging from ethnographic explorations to 1-on-1 interviews and usability studies.Understand the needs of product teams and translate them into a well-defined research plan.Perform short, iterative studies and deliver results promptly.Produce comprehensive research reports and actionable recommendations, collaborating closely with the AEM PM/Eng teamFocus Areas:
Grouping customers/users in cohortsOrg-Personas: (single brand, multi-country; multi brand, multi-country, etc.)Jobs to be done: create experience/content using modular hero content with approvalsGroup by setup: AMS vs Coud, Sites & Assets vs Sites only, etc.
Required
Skills
:
Proficiency in running research studies, including various methodologies (ethnography, interviews, usability testing).bility to independently manage research projects and meet deadlines.Strong communication skills to translate product team requirements into effective research plans.Experience creating research reports and recommendations, with guidance from a research lead.Education/Experience: Working as a researcher for 5+ years
Preferred
Skills
:
Familiarity with Airtable.Knowledge of at least one user research tool (e.g., UserZoom, Usertesting, Maze).Proficiency in SharePoint and Office 365
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.