Medical Admin Assistant II

Description:Under the supervision of the site Practice Manager, provides administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers. Emphasis is placed on the ability to stay organized and to prioritize administrative tasks related to patient care. Role requires management of confidential patient information, scheduling patient appointments, answering phones with the highest level of customer service, checking patients in and out of appointments, collecting copayments, scheduling surgeries and other ancillary services, and helping to manage incoming information via phone and fax.Qualifications:Associate’s degree or equivalent combination of education and experience required. Recommended 2+ years in a medical administrative support role within a busy medical site or department. Must possess excellent verbal communication skills for effective patient interactions and telephone use, as well as strong organizational skills. Strong preference for candidates with experience in surgical scheduling.EEO StatementMassachusetts Eye and Ear is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are made without regard to race, color, age, gender, gender identification, sexual orientation, religion, marital status, sex, pregnancy or conditions related to pregnancy, national origin/ancestry, citizenship, disability, military status, genetic information, or any other basis prohibited by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Primary Location MA-Newton-MEI Mass Eye and Ear Newton WellesleyWork Locations MEI Mass Eye and Ear Newton Wellesley 2000 Washington Street Newton 02462Administrative SupportJob Administrative SupportOrganization Mass. Eye and Ear (MEE)Schedule Full-timeStandard Hours 40Shift Day JobEmployee RegularJob Posting Oct 30, 2024