BankTalent HQ
Commercial Loan Servicing Specialist
BankTalent HQ, Creve Coeur, Missouri, United States,
Position SummaryThe Commercial Loan Servicing Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities.
Duties & Responsibilities
Respond to customer inquiries both by phone and mailRespond to internal customer inquiries via nCino Transaction TasksProcess loan paymentsComplete file maintenanceMaintain positive relationships with multiple lenders and support staffNSF/return payment processingProcess returned mail and any subsequent address changesSet up and maintenance of automatic paymentsRespond to department emailsAssist other areas and special projects as neededWhere applicable, Manager may determine a Team Lead designation (Commercial Loan Transaction Specialist Team Lead)Education & Experience
Knowledge of:
Strong oral and written communication skillsBasic accounting principlesAbility to:
Multi-task and work independentlyPerform duties under frequent time pressuresSolve problems independently while applying logic and discretionEducation and Training:
Requires High School diploma; higher education preferredExperience with lending preferredRequires knowledge of Microsoft Office
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.
Duties & Responsibilities
Respond to customer inquiries both by phone and mailRespond to internal customer inquiries via nCino Transaction TasksProcess loan paymentsComplete file maintenanceMaintain positive relationships with multiple lenders and support staffNSF/return payment processingProcess returned mail and any subsequent address changesSet up and maintenance of automatic paymentsRespond to department emailsAssist other areas and special projects as neededWhere applicable, Manager may determine a Team Lead designation (Commercial Loan Transaction Specialist Team Lead)Education & Experience
Knowledge of:
Strong oral and written communication skillsBasic accounting principlesAbility to:
Multi-task and work independentlyPerform duties under frequent time pressuresSolve problems independently while applying logic and discretionEducation and Training:
Requires High School diploma; higher education preferredExperience with lending preferredRequires knowledge of Microsoft Office
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.