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Desert Financial Credit Union

Salesforce Administrator

Desert Financial Credit Union, Phoenix, Arizona, United States, 85003


The Salesforce Admin is responsible for the day-to-day Salesforce administration, as well as supporting ongoing platform enhancements/development and 3rd party application integrations. The Salesforce Admin will work with business analysts to finalize requirements, prioritize needs, provide recommendations, and work to implement system changes and enhancements; they will lead the organization in Salesforce goals.

What you will do here:

Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed.

Maintain data integrity by using system metrics to track trends in usage and by completing de-duping and clean-up activities.

Provide Data Analysis and Data Transformation, as it relates to our Salesforce objects/fields.

Consult with business analysts on requirements and translate to solution design specs.

Develop, implement, and maintain new and existing Salesforce functionality for the desktop and mobile application, including testing and implementation.

Perform other job-related duties as assigned.

What you will need:

High School Diploma or GED

required .

Bachelor's Degree in business administration or computer science

preferred.

2-4 years Salesforce Administrator experience

required.

1+ years Salesforce Developer experience

required.

1+ years Salesforce Financial Service Cloud

preferred.

1+ years Salesforce Shield

preferred.

1+ years Salesforce CRM Analytics

preferred.

Knowledge in Sales/Service Cloud, Not-for-profit platforms, and/or Salesforce1

required.

Administration experience working with User, Roles, Profile, Permissions, Flows, Page Layouts, Validation Rules, Sharing, and Security

required.

Configuration experience using the Salesforce.com point-and-click development

required.

Experience using VisualForce, Apex controllers, SOQL, Triggers, Batch Apex, and other programmatic solutions on the Salesforce platform

preferred.

Proficiency with the Salesforce.com data loader for import, update, and export activities in Salesforce.com

preferred.

Proficiency with Sandbox administration and deployment management with Change Sets to ensure data integrity

required.

Ability to troubleshoot system, process, and data issues

required.

Experience with gathering requirements

required.

Excellent client-facing written and oral communications skills

required.

Ability to work cross-functionally with all departments

required.

Must be self-motivated and work independently with minimal supervision

required.

Knowledge of integration architecture as well as third-party integration tools and ETL with Salesforce.com

preferred.

Custom development experience in implementing other technology stacks such as Java or .Net.

preferred.

Web services development experience preferred

preferred.

Salesforce Certifications: Administrator, Advanced Administrator, or Platform Developer

preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.