Accenture
Senior Manager, Life Sciences Commercial/CRM Omnichannel
Accenture, San Francisco, California, United States, 94199
We Are:
Accenture Life Sciences Commercial.
We work together, innovating to bring insights, design thinking, and human ingenuity to enable commercial success for our clients.
Our capabilities are designed to help our clients commercialize differently, in order to better capitalize on the advancements the industry has made through new science. We acknowledge that scientific innovation is not enough, as private sector pressures, regulatory & policy reform, the customer engagement model, and consumerism are driving change. In order to enable commercial success, we partner with our clients to drive foundational change by aligning evidence and economics to outcomes, bringing outcomes to life through experience, modernizing launch & competitive strategies, reimagining the digitized customer model, reinventing end to end marketing, applying intelligence to commercial models, and rewiring operations & capabilities.
One of the key pillars of Life Sciences is our work in the
CRM and omnichannel space
– helping pharma and biopharma companies maximize the effectiveness of their omnichannel model. We focus on working with clients to help them think about omnichannel strategies across personal and non-personal promotions, and how they should be thinking about the necessary decisions they need to make about whether to move forward with Salesforce or Veeva as their CRM technology of choice. We do this through functional and process design work, innovation and strategy workshops, and change management and training discussions and assessments.
You Are:
A Life Sciences omnichannel guru with years of experience in the Life Sciences industry focused on commercial omnichannel technologies and strategies. Your expertise? Working hand in hand with clients in a fast-paced global environment to understand business needs, create comprehensive strategies and documentation, and lead large teams through technology implementations, as well as shorter strategic sprints.
The Work:
Advise clients on CRM best practices, use cases, “day in the life” and pros and cons of respective solutions
Head up large global teams to deliver CRM / omnichannel strategy, readiness, technology rollouts and operations to Life Sciences clients
Develop omnichannel and CRM assets, including whitepapers, POVs, and thought capital pieces for publication at least once a quarter
Bring therapeutic area expertise to omnichannel projects
Lead project delivery to make sure clients are positioned for long-term success with practical roadmaps for carrying out strategy, managing change, redesigning processes, deploying technologies, and taking remedial steps
Work with ecosystem partners to develop the best strategy and approach for a client
Build relationships with clients to sustain Accenture’s profile as a long-term trusted advisor and partner
Develop the next generation of omnichannel technology practitioners at Accenture, including building skillsets and capabilities and leading community building efforts
Deliver over $8 million in high value consulting sales every year in this space
Here’s What You Need:
Minimum 10 years of pharmaceutical/life sciences experience and expertise, specifically focused in commercial, CRM technology (Veeva/Salesforce) and omnichannel
Minimum 5 years of experience working in a consulting firm, supporting omnichannel programs for pharmaceutical/bio-pharmaceutical.
Minimum 5 years of deep cross-functional Life Sciences commercial knowledge (across commercial marketing, patient services, market access, sales)
Minimum 5 years of experience with process and functional design, and change management
Minimum 3 years of experience leading and drafting responses to proposals, and negotiating deals.
Bachelor’s degree
Bonus Points if You Have:
Deep expertise in other omnichannel technologies
Specific pharmaceutical therapeutic area expertise
Deep experience presenting complex thought leadership to large audiences
Design thinking skills
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.
We accept applications on an ongoing basis and there is no fixed deadline to apply.
#J-18808-Ljbffr
Accenture Life Sciences Commercial.
We work together, innovating to bring insights, design thinking, and human ingenuity to enable commercial success for our clients.
Our capabilities are designed to help our clients commercialize differently, in order to better capitalize on the advancements the industry has made through new science. We acknowledge that scientific innovation is not enough, as private sector pressures, regulatory & policy reform, the customer engagement model, and consumerism are driving change. In order to enable commercial success, we partner with our clients to drive foundational change by aligning evidence and economics to outcomes, bringing outcomes to life through experience, modernizing launch & competitive strategies, reimagining the digitized customer model, reinventing end to end marketing, applying intelligence to commercial models, and rewiring operations & capabilities.
One of the key pillars of Life Sciences is our work in the
CRM and omnichannel space
– helping pharma and biopharma companies maximize the effectiveness of their omnichannel model. We focus on working with clients to help them think about omnichannel strategies across personal and non-personal promotions, and how they should be thinking about the necessary decisions they need to make about whether to move forward with Salesforce or Veeva as their CRM technology of choice. We do this through functional and process design work, innovation and strategy workshops, and change management and training discussions and assessments.
You Are:
A Life Sciences omnichannel guru with years of experience in the Life Sciences industry focused on commercial omnichannel technologies and strategies. Your expertise? Working hand in hand with clients in a fast-paced global environment to understand business needs, create comprehensive strategies and documentation, and lead large teams through technology implementations, as well as shorter strategic sprints.
The Work:
Advise clients on CRM best practices, use cases, “day in the life” and pros and cons of respective solutions
Head up large global teams to deliver CRM / omnichannel strategy, readiness, technology rollouts and operations to Life Sciences clients
Develop omnichannel and CRM assets, including whitepapers, POVs, and thought capital pieces for publication at least once a quarter
Bring therapeutic area expertise to omnichannel projects
Lead project delivery to make sure clients are positioned for long-term success with practical roadmaps for carrying out strategy, managing change, redesigning processes, deploying technologies, and taking remedial steps
Work with ecosystem partners to develop the best strategy and approach for a client
Build relationships with clients to sustain Accenture’s profile as a long-term trusted advisor and partner
Develop the next generation of omnichannel technology practitioners at Accenture, including building skillsets and capabilities and leading community building efforts
Deliver over $8 million in high value consulting sales every year in this space
Here’s What You Need:
Minimum 10 years of pharmaceutical/life sciences experience and expertise, specifically focused in commercial, CRM technology (Veeva/Salesforce) and omnichannel
Minimum 5 years of experience working in a consulting firm, supporting omnichannel programs for pharmaceutical/bio-pharmaceutical.
Minimum 5 years of deep cross-functional Life Sciences commercial knowledge (across commercial marketing, patient services, market access, sales)
Minimum 5 years of experience with process and functional design, and change management
Minimum 3 years of experience leading and drafting responses to proposals, and negotiating deals.
Bachelor’s degree
Bonus Points if You Have:
Deep expertise in other omnichannel technologies
Specific pharmaceutical therapeutic area expertise
Deep experience presenting complex thought leadership to large audiences
Design thinking skills
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.
We accept applications on an ongoing basis and there is no fixed deadline to apply.
#J-18808-Ljbffr