Saber Healthcare Group
IT Asset Management Technician
Saber Healthcare Group, Beachwood, Ohio, United States, 44122
We are expanding our IT Department and looking for strong individuals to join our team! Our state of the art Community Support and Development center offers many perks including an onsite gym as well as fun employee activities.
Come work for a growing company, who appreciates the value of its team members!
This is our Advantage:On Demand Pay-get paid tomorrow for work done today!Or choose our Weekly Pay!Full-Time Opportunity!Great Benefits!Tuition opportunities to further your career!POSITION SUMMARY:
The IT Asset Management Technician will play a crucial role in managing the organization's IT assets. Key responsibilities include cataloging all IT asset entitlement information, ensuring data quality throughout the asset lifecycle, and creating and running comprehensive inventory reports across a multi-building organization. The technician will also assist with physical inventory audits, including imaging machines and kiosks. Strong attention to detail, excellent organizational skills, and the ability to collaborate with various teams are essential for success in this role.
Qualifications and Experience:
Must be able to work in our Beachwood Community Support and Development Office.Must be a High School Graduate or equivalent.Computer repair and refurbishing experience is a plus.Demonstrated knowledge with the following technologies: Windows 10; Intune; iPhone/iPad iOS; Laptop hardware; Microsoft Office Suite including Word, Excel, and Outlook; Windows Server Printing; Active Directory Users and Computers; FedEx; Office 365; Exchange 2010; Business-line Mobile Device Administration (Verizon)Experience with Office 2007/2010/2013/2016Knowledge, Skills and Abilities:
Provide comprehensive technical support and troubleshooting for desktop computers, laptops, peripherals, and related software, ensuring smooth operations and high user satisfaction.IT Healthcare Background a PLUS.Diagnose and resolve hardware issues for various devices, including laptops, desktops, and peripherals.Offer software support by assisting users with operating systems (Windows 10/11, MacOS), applications, and software installations.Assist in device management tasks, including imaging laptops, desktops, and kiosks.Troubleshoot basic network connectivity issues, such as VPN connections and internet access.Document and track technical issues to identify recurring problems and implement effective solutions.Participate in IT projects and assist with daily operations and activities as needed.Perform pre-configuration of equipment prior to shipment, ensuring quality and consistency in accordance with documented instructions.Validate pre-configured equipment to ensure proper functionality before shipping.Follow specific written work instructions to efficiently provision and configure IT devices for deployment based on customer requirements.Execute basic kitting of equipment and manage the unboxing, re-boxing, and processing of equipment for shipping.Clean, test, and inspect IT devices to maintain quality standards.Escalate technical issues to the immediate supervisor as necessary and participate in internal departmental and project meetings.Contribute suggestions for improving processes and efficiencies.Complete all assigned tasks in a timely and cost-efficient manner to ensure customer satisfaction.Lift (up to 60 lbs.), carry, stand, bend, and transport IT equipment, with physical activity comprising approximately 50% of the role.Utilize basic tools (e.g., screwdriver) and cleaning solutions for the teardown and rebuild of IT components.Follow any additional job-related instructions and perform other duties as requested by the supervisor.Shifts and Wages:
Full-Time Opportunity AvailableShifts Needed: Days, potential evening and weekend coverageAbout Us:
We strive to be the leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development of our Scratch Kitchens to the Saber Foundation Employee Hardship program, we are committed to the care and attention of everyone we serve!
Benefits and Perks*:
Eligible for benefits the first of the month following 30 days*Comprehensive benefit packages including medical, dental, and vision401K through FidelityPaid Time Off (PTO)Educational and tuition opportunitiesVarious Discount Programs OfferedWellness Programs offered through WebMDEmployee Recognition ProgramsCulture of employees creating an IMPACT!Discounted childcare programs offered through KinderCare at select communities
*Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age and military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
*This is not a remote position*
Come work for a growing company, who appreciates the value of its team members!
This is our Advantage:On Demand Pay-get paid tomorrow for work done today!Or choose our Weekly Pay!Full-Time Opportunity!Great Benefits!Tuition opportunities to further your career!POSITION SUMMARY:
The IT Asset Management Technician will play a crucial role in managing the organization's IT assets. Key responsibilities include cataloging all IT asset entitlement information, ensuring data quality throughout the asset lifecycle, and creating and running comprehensive inventory reports across a multi-building organization. The technician will also assist with physical inventory audits, including imaging machines and kiosks. Strong attention to detail, excellent organizational skills, and the ability to collaborate with various teams are essential for success in this role.
Qualifications and Experience:
Must be able to work in our Beachwood Community Support and Development Office.Must be a High School Graduate or equivalent.Computer repair and refurbishing experience is a plus.Demonstrated knowledge with the following technologies: Windows 10; Intune; iPhone/iPad iOS; Laptop hardware; Microsoft Office Suite including Word, Excel, and Outlook; Windows Server Printing; Active Directory Users and Computers; FedEx; Office 365; Exchange 2010; Business-line Mobile Device Administration (Verizon)Experience with Office 2007/2010/2013/2016Knowledge, Skills and Abilities:
Provide comprehensive technical support and troubleshooting for desktop computers, laptops, peripherals, and related software, ensuring smooth operations and high user satisfaction.IT Healthcare Background a PLUS.Diagnose and resolve hardware issues for various devices, including laptops, desktops, and peripherals.Offer software support by assisting users with operating systems (Windows 10/11, MacOS), applications, and software installations.Assist in device management tasks, including imaging laptops, desktops, and kiosks.Troubleshoot basic network connectivity issues, such as VPN connections and internet access.Document and track technical issues to identify recurring problems and implement effective solutions.Participate in IT projects and assist with daily operations and activities as needed.Perform pre-configuration of equipment prior to shipment, ensuring quality and consistency in accordance with documented instructions.Validate pre-configured equipment to ensure proper functionality before shipping.Follow specific written work instructions to efficiently provision and configure IT devices for deployment based on customer requirements.Execute basic kitting of equipment and manage the unboxing, re-boxing, and processing of equipment for shipping.Clean, test, and inspect IT devices to maintain quality standards.Escalate technical issues to the immediate supervisor as necessary and participate in internal departmental and project meetings.Contribute suggestions for improving processes and efficiencies.Complete all assigned tasks in a timely and cost-efficient manner to ensure customer satisfaction.Lift (up to 60 lbs.), carry, stand, bend, and transport IT equipment, with physical activity comprising approximately 50% of the role.Utilize basic tools (e.g., screwdriver) and cleaning solutions for the teardown and rebuild of IT components.Follow any additional job-related instructions and perform other duties as requested by the supervisor.Shifts and Wages:
Full-Time Opportunity AvailableShifts Needed: Days, potential evening and weekend coverageAbout Us:
We strive to be the leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our residents and our staff that sets us apart from the rest. From the development of our Scratch Kitchens to the Saber Foundation Employee Hardship program, we are committed to the care and attention of everyone we serve!
Benefits and Perks*:
Eligible for benefits the first of the month following 30 days*Comprehensive benefit packages including medical, dental, and vision401K through FidelityPaid Time Off (PTO)Educational and tuition opportunitiesVarious Discount Programs OfferedWellness Programs offered through WebMDEmployee Recognition ProgramsCulture of employees creating an IMPACT!Discounted childcare programs offered through KinderCare at select communities
*Program details can vary amongst buildings. Please see HR for the facility-specific benefit plans.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age and military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
*This is not a remote position*