TSG Support Technician with Driving

Job Title: TSG Support Technician with DrivingLocation: Mahwah NJ 07430 OnsiteDuration: 12 MonthsShift: 08:00 AM - 05:00 PM - Monday, Tuesday, Wednesday, Thursday, Friday Pay Rate: $35.30/hr. on W2 without any benefits Description: Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting, and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with an understanding of technology from a user perspective as well as a technical perspective. Assist users in resolving computer-related problems such as inoperative hardware or software. Travel is required using one's vehicle to provide Technology Support for Customers and to support Core Technology solutions, Small Package, Freight, and SCS locations to support technology infrastructure. Willing to work various shifts, able to work five days per week with the possibility of weekends as needed due to vacation coverage or planned weekend upgrades. An associate's degree in computer science is required, and a bachelor's degree is preferred, and an A+ certification is required. Proficient/Advanced skills in Microsoft Office Access, Word, Excel, and Outlook. Strong communication (both verbal and written), problem-solving, and decision-making skills. Ability to work with minimal supervision. Highly organized and detail-oriented; ability to prioritize daily tasks. Additional Job Details: To replace one retiree tech.