Netscout
Senior Sales Engineer
Netscout, Sunnyvale, California, United States, 94087
Senior Sales Engineer
At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.
About NETSCOUT
NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 35 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.
Position Summary
The role of the Senior Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT Systems as the product solution specialist with the ability to cross between network resilience and security solutions, and work to ensure the best possible technical solution with the information provided. This position will be responsible for selling both Network and Application Resiliency solutions as well as Cybersecurity solutions.
This individual will report to the Regional Director and will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.
Essential Duties and Responsibilities
Work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
Investigate the prospect’s needs and assist in developing a strategy to win business.
Assist the Sales Teams in making tactical decisions regarding the sale.
Identify compelling events or specific business problems and offer attractive solutions to the client.
Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.
Account responsibility for all lead technical activities, including building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
Directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
Create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Zoom, and perform product demonstrations of system capabilities and benefits for customer meetings.
Work with users on a regular basis, explore scenarios in which the system is being used, and discover new upsell opportunities by understanding the user’s needs.
Adapt to new situations and opportunities that may include multiple product integrations on a common customer network.
Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.
Strong ability to differentiate the products from competitors – an expert in competitor’s products and how to differentiate against them.
Very strong presentation skills – Charismatic presenter that can present compelling views of our products specific to the customer’s needs.
Top level technical skills.
Shows the initiative to research recent market trends and present how our solution can help customers in these new areas.
Shows leadership skills in contributing to the sales strategy from a solution requirements standpoint.
Develops relationships in key accounts and contributes to overall account relationships.
Makes contributions to new product direction through suggestions to the PM/Engineering Teams.
Positive, can-do attitude in sales.
Team Player that likes to contribute their expertise across the region and to other sales teams.
Basic Qualifications/Skills
Bachelor’s degree in computer science or software engineering or equivalent.
Minimum 10 years’ experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role.
Experience and demonstrated ability in working with customers to understand their technical challenges and effectively propose desired solutions.
Proven pre-sales record of success and achievement.
Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems.
Cultural familiarity with and experience in doing business within the Region is critical.
Exceptional verbal and written communication skills.
Exceptional organization, time management skills, and multi-tasking skills.
Self-motivated and constantly looking for ways to improve both product and process.
Must have attended formal sales training that teaches presales techniques.
Experience responding to or creating RFI or RFPs; experience in conducting or participating in security audits a plus.
Preferred Qualifications/Skills
MBA preferred.
Technical Military training preferred.
Formal presentation training preferred.
Working at NETSCOUT
At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. NETSCOUT is committed to giving you opportunities to continue to learn and grow, with a variety of professional development opportunities available. We offer a compensation package that includes the following benefits:
Generous vacation package.
Equity.
Matching 401k plan.
Tuition reimbursement.
Attractive medical and dental coverage options.
Domestic partner benefits.
Health and Dependent Care spending accounts and Health Savings Account options.
Life and Disability Benefits.
Volunteer Time Off, Matching Charitable Gifts.
NetScout Systems, Inc. is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Location: San Francisco / Bay area / San Jose, CA
100% Remote position
#J-18808-Ljbffr
At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.
About NETSCOUT
NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 35 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.
Position Summary
The role of the Senior Sales Engineer is to assist the Sales team in reaching the revenue goal by providing quality pre-sales technical support and presentations focused on articulating value to the prospective buyer. Represent NETSCOUT Systems as the product solution specialist with the ability to cross between network resilience and security solutions, and work to ensure the best possible technical solution with the information provided. This position will be responsible for selling both Network and Application Resiliency solutions as well as Cybersecurity solutions.
This individual will report to the Regional Director and will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process.
Essential Duties and Responsibilities
Work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business.
Investigate the prospect’s needs and assist in developing a strategy to win business.
Assist the Sales Teams in making tactical decisions regarding the sale.
Identify compelling events or specific business problems and offer attractive solutions to the client.
Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group.
Account responsibility for all lead technical activities, including building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects.
Directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities.
Create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Zoom, and perform product demonstrations of system capabilities and benefits for customer meetings.
Work with users on a regular basis, explore scenarios in which the system is being used, and discover new upsell opportunities by understanding the user’s needs.
Adapt to new situations and opportunities that may include multiple product integrations on a common customer network.
Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory.
Strong ability to differentiate the products from competitors – an expert in competitor’s products and how to differentiate against them.
Very strong presentation skills – Charismatic presenter that can present compelling views of our products specific to the customer’s needs.
Top level technical skills.
Shows the initiative to research recent market trends and present how our solution can help customers in these new areas.
Shows leadership skills in contributing to the sales strategy from a solution requirements standpoint.
Develops relationships in key accounts and contributes to overall account relationships.
Makes contributions to new product direction through suggestions to the PM/Engineering Teams.
Positive, can-do attitude in sales.
Team Player that likes to contribute their expertise across the region and to other sales teams.
Basic Qualifications/Skills
Bachelor’s degree in computer science or software engineering or equivalent.
Minimum 10 years’ experience in IT and/or 7 years as a pre-sales engineer, Network Engineer, Application Engineer or in a pre-sales technical support role.
Experience and demonstrated ability in working with customers to understand their technical challenges and effectively propose desired solutions.
Proven pre-sales record of success and achievement.
Strong Networking and Application background desired along with a working knowledge of Linux/Windows operating systems.
Cultural familiarity with and experience in doing business within the Region is critical.
Exceptional verbal and written communication skills.
Exceptional organization, time management skills, and multi-tasking skills.
Self-motivated and constantly looking for ways to improve both product and process.
Must have attended formal sales training that teaches presales techniques.
Experience responding to or creating RFI or RFPs; experience in conducting or participating in security audits a plus.
Preferred Qualifications/Skills
MBA preferred.
Technical Military training preferred.
Formal presentation training preferred.
Working at NETSCOUT
At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. NETSCOUT is committed to giving you opportunities to continue to learn and grow, with a variety of professional development opportunities available. We offer a compensation package that includes the following benefits:
Generous vacation package.
Equity.
Matching 401k plan.
Tuition reimbursement.
Attractive medical and dental coverage options.
Domestic partner benefits.
Health and Dependent Care spending accounts and Health Savings Account options.
Life and Disability Benefits.
Volunteer Time Off, Matching Charitable Gifts.
NetScout Systems, Inc. is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Location: San Francisco / Bay area / San Jose, CA
100% Remote position
#J-18808-Ljbffr